Neuro Front Desk & Patient Concierge (Sign-On Bonus)

Tenet Healthcare; Harlingen (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Tenet Healthcare is seeking a front office associate for its physician practice in Texas. The role handles patient check-in/out, appointment scheduling, data entry, and insurance verification. A sign-on bonus is offered for new hires.

Responsibilities include greeting patients, answering phones, collecting co-pays, and guiding patients through referrals and the patient portal. Requires a high school diploma or GED; medical office program preferred; two years of customer service in a medical

Qualifications

• High school diploma or GED required; medical office program preferred.
• Two years customer service experience, ideally in a medical office.
• Healthcare-related certification is desirable.

Responsibilities

• Greet patients entering the physician practice and answer phones.
• Schedule, confirm, and reschedule appointments; check-in and check-out patients.
• Verify demographics and insurance; collect co-pays and post charges.
• Enter data into the electronic system; assist with referrals and portal enrollment.
• Explain and enroll patients in the patient portal; distribute policy information.

Skills

Front desk

Patient check-in

Phone handling

Data entry

Insurance verification

HIPAA compliance

Education

High school diploma/GED

Medical office assistant program

Healthcare management certification

Tools

EHR system

Billing software

Job description

Tenet Healthcare is seeking a front office associate for its physician practice in Texas. The role handles patient check-in/out, appointment scheduling, data entry, and insurance verification. A sign-on bonus is offered for new hires.

Responsibilities include greeting patients, answering phones, collecting co-pays, and guiding patients through referrals and the patient portal. Requires a high school diploma or GED; medical office program preferred; two years of customer service in a medical