Front Office Medical Assistant — Psychiatry Clinic

ADHD Treatment Center and Wellness Clinic; Tempe (AZ); On-site; USD 37,000 - 52,000; Full time

Job summary

ADHD Treatment Center and Wellness Clinic in Tempe, AZ seeks a dependable Medical Assistant / Front Office Assistant to join our outpatient psychiatry practice focused on ADHD and mental health care.

You will handle patient check-in/out, scheduling, prior authorizations, EMR data entry, and coordination with pharmacies and insurers, while maintaining HIPAA compliance and teamwork. Experience in psychiatry or medical office preferred; strong communication and administrative skills are essential.

Qualifications

• Proven experience as Medical Assistant or medical-office role preferred.
• Prior authorization experience strongly preferred.
• Experience communicating with pharmacies and insurance companies preferred.
• Strong computer and EMR skills.
• Excellent verbal and written communication.
• Professional and courteous with patients.
• Organized and detail-oriented.
• Dependable and punctual.
• Able to prioritize multiple responsibilities in a busy outpatient environment.
• Comfortable working independently and as part of a team.
• Experience in psychiatry or outpatient specialty is a plus.

Responsibilities

• Check-in and check-out patients.
• Answering and managing incoming calls.
• Scheduling and rescheduling appointments.
• Completing medication and insurance prior authorizations.
• Managing pharmacy and prescription-related messages.
• Obtaining and processing medical records.
• Routing patient messages to providers.
• Maintaining accurate patient information in the EMR.
• Providing basic clinical and administrative support.
• Maintaining HIPAA compliance and patient confidentiality.
• Supporting efficient day-to-day clinic operations.

Skills

Verbal communication

Written communication

Organized

Detail-oriented

Dependable

Punctual

Team player

Multitasking

Independent worker

Professional demeanor

Education

Medical Assistant certification

Tools

EMR systems

Phone systems

Scheduling software

Microsoft Office

Job description

ADHD Treatment Center and Wellness Clinic in Tempe, AZ seeks a dependable Medical Assistant / Front Office Assistant to join our outpatient psychiatry practice focused on ADHD and mental health care.

You will handle patient check-in/out, scheduling, prior authorizations, EMR data entry, and coordination with pharmacies and insurers, while maintaining HIPAA compliance and teamwork. Experience in psychiatry or medical office preferred; strong communication and administrative skills are essential.