Clinical Medical Assistant — Mental Health & TMS Support

Turnwell Mental Health Network Inc; Tempe (AZ); On-site; USD 38,000 - 52,000; Full time

Job summary

Turnwell Mental Health Network seeks a Medical Assistant to support our outpatient psychiatric care team. You will take vitals, assist with TMS and Spravato treatments, and manage front-desk tasks as needed to ensure a compassionate patient experience.

The role requires completion of an accredited MA program, CPR/BLS, and EHR experience; familiarity with psychiatric workflows is a plus. Clinic-based position in Tempe, Arizona.

Qualifications

• High school diploma or equivalent required; completion of an accredited Medical Assistant program strongly preferred.
• Current Medical Assistant certification (CMA, RMA, or equivalent) preferred, or ability to obtain within agreed timeframe.
• CPR/BLS certification required or ability to obtain prior to start date.
• Experience with Electronic Health Record (EHR) systems; experience with psychiatric EHR platforms is a plus.

Responsibilities

• Take and record patient vitals accurately (BP, pulse, weight, temperature) prior to visits/treatments.
• Escort patients to treatment rooms and monitor comfort and safety.
• Conduct TMS treatments as prescribed and supervised by the clinical provider.
• Administer Spravato (esketamine) sessions with monitoring per orders.
• Support IV Ketamine treatment sessions as directed by the provider.
• Process medication refill requests and route to the provider for authorization.
• Serve as primary liaison between patients and providers; relay questions and updates clearly.
• Respond to patient calls; triage concerns and escalate urgent matters.
• Maintain accurate EHR documentation and ensure HIPAA compliance.

Skills

Interpersonal skills

Multitasking

Medical assisting

Patient communication

Education

High school diploma or equivalent

CMA/RMA certification preferred

CPR/BLS certification required

Tools

EHR systems

Job description

Turnwell Mental Health Network seeks a Medical Assistant to support our outpatient psychiatric care team. You will take vitals, assist with TMS and Spravato treatments, and manage front-desk tasks as needed to ensure a compassionate patient experience.

The role requires completion of an accredited MA program, CPR/BLS, and EHR experience; familiarity with psychiatric workflows is a plus. Clinic-based position in Tempe, Arizona.