Front Office Medical Assistant: Patient Care & Scheduling

Southwest Behavioral & Health Services; Phoenix (AZ); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

3 weeks PTO in the first year

10 paid holidays

Low-cost medical, dental, and vision insurance

Tuition reimbursement program

Job summary

A healthcare service provider in Phoenix is seeking a Front Office Representative. The role includes processing medication refill requests, managing prescriber schedules, and acting as a liaison between consumers and clinical staff. Candidates must have a High School Diploma or G.E.D, with clerical experience, and are preferred to be bilingual. The position offers full-time hours along with a comprehensive benefits package including PTO and health insurance.

Qualifications

• High School Diploma or G.E.D required.
• Prior clerical experience, preferably in a behavioral health setting.
• 1–2 years of experience in a medical or behavioral health background preferred.

Responsibilities

• Process refill requests, medication issues, and prior authorizations.
• Schedule medication, counseling, and intake appointments.
• Manage prescriber schedules and establish client databases.

Skills

Clerical experience

Bilingual (English/Spanish)

Education

High School Diploma or G.E.D

Completion of a Medical Assistant training program

Job description

A healthcare service provider in Phoenix is seeking a Front Office Representative. The role includes processing medication refill requests, managing prescriber schedules, and acting as a liaison between consumers and clinical staff. Candidates must have a High School Diploma or G.E.D, with clerical experience, and are preferred to be bilingual. The position offers full-time hours along with a comprehensive benefits package including PTO and health insurance.