Front Office Medical Assistant - Patient Care & Growth

ReNew; Bell Gardens (CA); On-site; USD 42,000 - 52,000; Full time

Job summary

ReNew is seeking a Front Office Medical Assistant to support our Surgical Coordinator and keep the front office running smoothly. You will be the first point of contact for patients, handle phone calls, scheduling, and patient check-in/check-out, and assist with insurance verification and records.

The role requires strong organizational and communication skills, comfort with EMR systems, and a team-focused attitude. Join a busy practice that values teamwork and patient care.

Qualifications

• Certified Medical Assistant (CMA) or equivalent experience preferred.
• Strong organizational skills with attention to detail.
• Excellent communication and customer service abilities.
• Comfortable with electronic medical records (EMR) systems.
• A team player who is dependable and adaptable.

Responsibilities

• Greet patients with warmth and professionalism, creating a welcoming office experience.
• Answer phones, schedule appointments, and manage patient check-in/check-out.
• Assist with verifying insurance, collecting co-pays, and updating patient records.
• Coordinate with the Surgical Coordinator to prepare and organize patient files.
• Handle referrals, prior authorizations, and follow-up calls.
• Maintain a clean, efficient front office environment.
• Support the team with other administrative and clerical tasks as needed.

Skills

Excellent communication

Strong organizational skills

Customer service

Team player

Adaptable

Education

Certified Medical Assistant (CMA) or equivalent experience

Tools

EMR systems

Job description

ReNew is seeking a Front Office Medical Assistant to support our Surgical Coordinator and keep the front office running smoothly. You will be the first point of contact for patients, handle phone calls, scheduling, and patient check-in/check-out, and assist with insurance verification and records.

The role requires strong organizational and communication skills, comfort with EMR systems, and a team-focused attitude. Join a busy practice that values teamwork and patient care.