Front Office Medical Assistant/insurance verifications

Kentucky Department of Education; Las Vegas (NV); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401K profit share

Paid time off and holidays

Retirement savings plan

Job summary

Thomas T. Chen, MD, Ltd in Summerlin seeks a detail-oriented Front Office Medical Assistant to join our healthcare team. The ideal candidate will have experience in medical office procedures, excellent communication skills, and expertise in insurance verifications.

This role ensures a seamless patient experience from arrival through checkout, supporting scheduling, records, and billing while maintaining HIPAA compliance and patient confidentiality.

Qualifications

• High school diploma or equivalent; medical assistant certification preferred.
• Experience in a front office or medical assistant role, particularly with insurance verification.
• Proficiency with EHR systems and Microsoft Office Suite.

Responsibilities

• Greet patients and update their information.
• Verify demographics and insurance details.
• Handle phone inquiries in a professional manner.
• Perform insurance pre-authorization and verification.
• Document insurance information in patient records.
• Schedule appointments and manage the office calendar.
• Assist with billing and follow-up on claims.
• Collaborate with providers to ensure smooth patient flow.

Skills

Phone etiquette

Communication

Multitasking

Attention to detail

Education

High school diploma or equivalent

Medical assistant certification preferred

Tools

EHR systems

Microsoft Office Suite

Job description

• Company:** Thomas T. Chen, MD, Ltd

**Job Title: Front Office Medical Assistant**

• Location:** Summerlin
• Company:** Thomas T. Chen, MD, Ltd
• Job type: Full time
• Salary:** DOE
• Reports to:** Practice Manager

Job Summary

We are seeking a detail-oriented and compassionate Front Office Medical Assistant to join our dynamic healthcare team. The ideal candidate will have a strong background in medical office procedures, excellent communication skills, and experience with insurance verifications. This role plays a crucial part in ensuring a seamless patient experience from the moment they enter our facility.

Key Responsibilities

• **Patient Engagement:**
• Greet patients warmly as they arrive at the office.
• Verify and update patient information, including demographics and insurance details.
• Answer phone calls and respond to inquiries in a professional manner.
• **Insurance Verification:**
• Conduct pre-authorization and verification of insurance benefits prior to patient appointments.
• Communicate with insurance companies to obtain necessary information regarding coverage and eligibility.
• Ensure that all insurance information is accurately documented in patient records.
• **Administrative Support:**
• Schedule patient appointments and manage the office calendar effectively.
• Prepare and maintain patient files, ensuring confidentiality and compliance with HIPAA regulations.
• Assist with billing processes, including the submission of claims and follow-up on unpaid claims.
• **Collaboration:**
• Work closely with healthcare providers to facilitate smooth patient flow and address any patient concerns.
• Assist with any other clerical duties as needed to support the front office operations.

Qualifications

• High school diploma or equivalent; medical assistant certification preferred.
• Proven experience in a front office or medical assistant role, particularly in insurance verification.
• Strong knowledge of medical terminology and insurance processes.
• Excellent interpersonal and communication skills, both verbal and written.
• Proficient in electronic health record (EHR) systems and Microsoft Office Suite.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong attention to detail and organizational skills.

Benefits

• Competitive salary
• Health, dental, and vision insurance, 401K profit share
• Paid time off and holidays
• Retirement savings plan

JOB CODE: 1000006