Front Office Manager on Duty - Guest Experience Lead

Schweitzer; Bishop (CA); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Free ski passes

401k with company match

Discounts on equipment rental

Friends and Family vouchers

Job summary

Mammoth Mountain in Mammoth Lakes, CA is seeking a Front Desk Manager on duty to supervise front desk, bell, valet and concierge in the absence of the Front Desk Manager. This role leads guest service, training and employee relations, and participates in purchasing when needed to ensure smooth operations.

It requires clear communication under pressure and a professional demeanor. Four-year college degree preferred; 2 years front desk experience and 6–12 months supervisory exposure are expected;

Qualifications

• Four year college degree preferred.
• 2+ years front desk and reservations operations experience.
• 6–12 months supervisory exposure considered.

Responsibilities

• Manages all aspects of Front Desk including front desk, bell, valet and concierge when needed.
• Leads training, guest service, and employee relations.
• Acts as manager on duty and supports purchasing if required.

Skills

MS Excel

MS Word

PowerPoint

Sirius

Visual One

Front desk operations

Supervisory skills

Education

Four year college degree preferred

Tools

Sirius

Visual One

MS Excel

MS Word

PowerPoint

Job description

Mammoth Mountain in Mammoth Lakes, CA is seeking a Front Desk Manager on duty to supervise front desk, bell, valet and concierge in the absence of the Front Desk Manager. This role leads guest service, training and employee relations, and participates in purchasing when needed to ensure smooth operations.

It requires clear communication under pressure and a professional demeanor. Four-year college degree preferred; 2 years front desk experience and 6–12 months supervisory exposure are expected;