Front Office Manager - Hospitality Leader | Flexible Schedule & Benefits

HVMG - Hospitality Ventures Management Group; St. Louis (MO); On-site; USD 70,000 - 73,000; Full time

Benefits offered by this job

PayActive access

PTO & paid holidays

Healthcare benefits — medical, dental,

401(k) with 4% match

Hotel and F&B discounts

Job summary

HVMG - Hospitality Ventures Management Group is seeking a Front Office Manager to oversee all front desk operations and lead the front office team to deliver a welcoming guest experience. The role emphasizes training, scheduling, guest relations, and daily reporting to drive service excellence.

The position offers a strong career path within our nationwide portfolio, with competitive compensation and full benefits. This on-site role requires a professional, customer-focused leadership style.

Qualifications

• Hotel experience is a plus and preferred.
• Experience in front desk or guest services is beneficial.
• Strong leadership and customer service skills are important.

Responsibilities

• You will be the leader of our hotel's front office team, ensuring exceptional guest experiences through efficient and seamless operations.
• Your daily tasks will include managing front desk staff, overseeing guest check-in and check-out processes, and resolving guest issues.
• You will report to the Director of Rooms or General Manager.
• A career as a front office manager can lead to opportunities in various management roles within the hospitality industry, such as director of rooms, hotel operations manager, or even a general management position.

Education

High school diploma or GED

Hotel experience

Combination of education and experience

Job description

HVMG - Hospitality Ventures Management Group is seeking a Front Office Manager to oversee all front desk operations and lead the front office team to deliver a welcoming guest experience. The role emphasizes training, scheduling, guest relations, and daily reporting to drive service excellence.

The position offers a strong career path within our nationwide portfolio, with competitive compensation and full benefits. This on-site role requires a professional, customer-focused leadership style.