Front Office Manager - Guest Experience & Operations

The Watergate Hotel; Washington (District of Columbia); On-site; USD 59,000 - 62,000; Full time

Job summary

The Watergate Hotel in Washington, DC is seeking a Front Office leader to manage guest services operations and uphold luxury standards across arrival, departure, and stay experiences.

As a full-time Manager on Duty, you will supervise Guest Service Agents, coordinate with departments, and ensure a warm, efficient, and profitable front desk operation, with a salary range of $59,000 to $62,000 annually.

Qualifications

• 3+ years of Front Office experience.
• Reading, writing and oral proficiency in English.

Responsibilities

• Operate the Front Office properly, efficiently and with profitability
• Supervise and assist Guest Service Agents with their duties
• Ensure a warm and genuine arrival and departure experience
• Prepare and maintain the daily Manager on Duty reports and communicate updates

Skills

Front Office experience

English proficiency

Job description

The Watergate Hotel in Washington, DC is seeking a Front Office leader to manage guest services operations and uphold luxury standards across arrival, departure, and stay experiences.

As a full-time Manager on Duty, you will supervise Guest Service Agents, coordinate with departments, and ensure a warm, efficient, and profitable front desk operation, with a salary range of $59,000 to $62,000 annually.