Front Office Manager: Flexible Schedule & Guest Experience

Paylocity; Garden Grove (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Healthcare including Medical, Dental,

Vision Insurance

401(k) Retirement plan with company-m

Paid Time Off

Employee discounts

Free room nights

Wellness programs

Job summary

Island Hospitality is seeking a Front Office Manager to oversee all front desk operations, ensure guest satisfaction, and uphold product quality standards. The role may require flexible scheduling to meet guest needs.

You will lead front desk staff, coordinate with departments, and monitor daily bookings while maintaining financial controls and service excellence in a dynamic hotel environment.

Qualifications

• Ability to operate hotel PMS systems and ensure smooth front desk operations.
• Effective multitasking and time management in a fast paced hotel environment.
• Proactive, guest-focused attitude with strong problem-solving skills.

Responsibilities

• Ensure guest satisfaction and service standards are met or exceeded.
• Prepare and manage staff schedules within budgets and forecasts.
• Train staff on cash handling, inventories and receivables procedures.

Skills

PMS Systems

Multitasking

Team player

Problem solving

Guest service

Driver's license

Job description

Island Hospitality is seeking a Front Office Manager to oversee all front desk operations, ensure guest satisfaction, and uphold product quality standards. The role may require flexible scheduling to meet guest needs.

You will lead front desk staff, coordinate with departments, and monitor daily bookings while maintaining financial controls and service excellence in a dynamic hotel environment.