Front Office Manager

Loews Hotels & Co; St. Louis (MO); On-site; USD 50,000 - 65,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Front Office Manager for their St. Louis location. The ideal candidate will manage guest services, ensuring top-notch service and quality. Responsibilities include staff training, cash handling, and daily supervision. The role requires strong communication and organizational skills, along with experience in hotel operations.

Qualifications

• 2-3 years of front office or guest services management experience.
• At least 1 year in a supervisory role.

Responsibilities

• Oversee guest services, ensuring high standards of service and quality.
• Manage room types, train staff, and maintain team relations.

Skills

Communication

Organizational Skills

Guest Service

Education

Bachelor's degree in hospitality management

Tools

Opera

Job description

Join to apply for the Front Office Manager role at Loews Hotels & Co.

Live! by Loews – St. Louis, MO is a collaboration between Loews Hotels & Co, The Cordish Companies, and the St. Louis Cardinals. The hotel features 216 guestrooms, 17,000 sq ft of meeting space, multiple food & beverage outlets, and offers unique local experiences for guests.

We are seeking a Front Office Manager to oversee guest services, ensuring high standards of service and quality. Responsibilities include managing room types, training staff, maintaining team relations, communication, cash handling, and daily supervision in partnership with the front office leadership.

Qualifications

• 2-3 years of front office or guest services management experience, including at least 1 year in a supervisory role
• Knowledge of hotel operations
• Excellent written and verbal communication skills
• Proven guest service skills
• Strong organizational skills
• Availability to work weekends, evenings, and holidays as needed
• Experience with hotel property management systems; Opera preferred
• Bachelor's degree in hospitality management or business is preferred but not required

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industry: Hospitality

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