Front Office Manager

Crowne Plaza® Orlando Lake Buena Vista - GF Hotels; Orlando (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading hotel is seeking a Front Office Manager to oversee daily operations and ensure exceptional customer service at their Orlando location. The ideal candidate will have strong organizational and leadership skills, experience in hospitality, and a degree in Hospitality Management. This full-time position offers the opportunity to work in a dynamic environment focused on guest satisfaction.

Qualifications

• Experience in hotel or hospitality industry is a plus.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Oversee daily front office operations and ensure customer satisfaction.
• Manage front office staff and maintain effective communication with guests.

Skills

Office Administration

Customer Satisfaction

Customer Service

Organizational Skills

Leadership Skills

Multitasking

Education

Bachelor's degree in Hospitality Management

Tools

Hotel Reservation Systems

Job description

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Direct message the job poster from Crowne Plaza Orlando Lake Buena Vista - GF Hotels

This is a full-time on-site role for a Front Office Manager at Crowne Plaza Orlando Lake Buena Vista - GF Hotels in Orlando, FL. The Front Office Manager will be responsible for overseeing daily front office operations, ensuring customer satisfaction, managing front office staff, and maintaining effective communication with guests and team members.

Qualifications

• Office Administration and Front Office skills
• Customer Satisfaction and Customer Service skills
• Experience in hotel or hospitality industry is a plus
• Knowledge of hotel reservation systems
• Strong organizational and leadership skills
• Ability to multitask and work in a fast-paced environment
• Bachelor's degree in Hospitality Management or related field

Seniority level

• Mid-Senior level

Employment type

• Full-time

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