Medical Front Office Manager

Complete Care Centers; Orlando (FL); On-site; USD 50,000 - 115,000; Full time

Job summary

A leading healthcare organization in Orlando is seeking a Practice Manager to oversee front desk operations and ensure excellent patient service. The ideal candidate will combine administrative expertise with strong leadership skills in a dynamic healthcare environment, contributing to the success of the team.

Qualifications

• Experience in healthcare administration and managing teams.
• Proficiency in office software and EHR systems preferred.
• Strong multitasking and organizational skills.

Responsibilities

• Manage front desk operations and staff supervision.
• Address patient concerns and maintain compliance.
• Optimize office workflows and efficiency.

Skills

Organizational skills

Interpersonal skills

Communication skills

Leadership skills

Attention to detail

Tools

EHR systems

Job description

1 week ago Be among the first 25 applicants

Are you ready to take on a dynamic role that combines managerial expertise, administrative finesse, and exceptional customer service skills? Look no further! We are seeking a dedicated and talented individual to fill the pivotal position of Practice Manager at our Complete Care office.

Summary of Duties: Are you a dynamic individual with a passion for healthcare administration and a knack for leading high-performing teams? We are seeking a talented Practice Manager to take the reins and ensure the seamless operation of our Complete Care office. This role combines managerial prowess, administrative finesse, and top-notch customer service to drive success from the front desk!

Key Responsibilities:

• Front Desk Management: warmly greeting and assisting patients, visitors, and staff, coordinating smooth patient check-in and check-out processes, and assisting with scheduling
• Staff Supervision: oversee training and productivity of the front desk, conducting regular performance evaluations with constructive feedback, and cultivating a positive and collaborative work environment
• Patient Relations: address patient concerns regarding billing, insurance and legal inquiries while providing the highest levels of customer service and maintaining patient compliance
• Office Efficiency and Compliance: guaranteeing office is properly stocked with necessary equipment and ensuring to implement and optimize efficient office workflows and processes
• Reporting: hosting weekly meetings to review data with the staff to help identify/discuss strategies for improvements for patient care, enrollments, etc
  
  

Qualifications and Skills:

• Strong organizational and multitasking abilities
• Excellent interpersonal and communication skills
• Proficiency in office software and electronic health record (EHR) systems, eClinicalWorks preferred but not required
• Leadership and supervisory skills
• Consistent professional conduct and meticulous attention to detail
• Excellent verbal and written communication skills
  
  

Hours:

• Monday: 8:00AM-11:00AM, 3:00PM-6:00PM
• Tuesday: 12:30PM-7:00PM
• Wednesday: 8:00AM-11:00AM, 3:00PM-6:00PM
• Thursday: 12:30PM-7:00PM
• Friday: 7:00AM-1:00PM
  
  

If you're ready to be an integral part of a thriving healthcare environment, apply now and bring your passion for excellence to Complete Care! Your journey to a rewarding career starts here.

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Internet Publishing

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