Assistant Front Office Manager

Trump International Hotel & Tower New York; New York (NY); On-site; USD 100,000 - 125,000; Full time

Job summary

An established industry player in luxury hospitality is seeking an Assistant Front Office Manager to elevate their guest experience. This dynamic role involves supporting and leading a dedicated team, ensuring the highest standards of service in a prestigious environment. With Central Park as a backdrop, you will play a crucial part in maintaining the hotel's reputation for excellence. If you have a passion for hospitality and a proactive approach to leadership, this opportunity is perfect for you to shine in a vibrant and luxurious setting.

Qualifications

• Experience in luxury environments is essential.
• Strong communication and organizational skills are required.

Responsibilities

• Assist in all facets of Front Office Operations.
• Lead and coach the team to ensure exceptional service delivery.

Skills

Luxury hospitality experience

Verbal communication skills

Written communication skills

Organizational skills

Proactive mindset

Knowledge of multiple languages

Tools

Microsoft Office

Hotel property software

Job description

Trump International Hotel & Tower New York provides the finest standard of luxury to the world's most discerning Guests, all in the heart of Midtown Manhattan overlooking Central Park. Trump International Hotel & Tower redefines Manhattan's luxury hotel product. Accommodations offer the finest and most luxurious comforts of home- with Central Park as your front lawn, Lincoln Center as your entertainment center, and a personal Attaché attending to every need.

Trump International Hotel and Tower is looking for an Assistant Front Office Manager to join our dynamic team!

The candidate we seek will assist in all facets of Front Office Operations, as well as long-term strategic planning. Responsibilities include, but are not limited to: support, lead, and coach the team, ensuring consistently exceptional service delivery; long and short-term planning; running shifts; and daily training and reinforcement of our service standards.

Job Requirements:

• Previous experience in a luxury environment
• Knowledge of Microsoft Office and hotel property software
• Strong verbal and written communication skills
• Excellent follow-up and organizational skills
• Proactive with a creative, positive, and focused vision
• Knowledge of multiple languages preferred.

Equal Opportunity Employer

We are an equal opportunity employer and qualified applicants will be considered without regard to race, color, age, religion, sex, gender, gender identity, gender expression, national origin, ethnicity, disability, pregnancy, sexual orientation, genetic information, uniformed services status, veteran status, marital status, protected hairstyle and texture, and height or weight, or any other legally protected classification under local, state or federal law.

Trump International Hotel & Tower New York participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9.

Seniority level

Mid-Senior level

Employment type

Full-time

Industries

Hospitality