Front Office Manager

CGS Federal (Contact Government Services); Atlanta (GA); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is looking for a Front Office Manager to support a vital federal agency. This role requires a seasoned professional with extensive office management experience and exceptional communication skills. You will coordinate high-level meetings, manage travel arrangements, and ensure smooth daily operations. The ideal candidate thrives in a fast-paced environment, demonstrating professionalism and initiative. Join a dynamic team dedicated to government innovation, where your contributions will make a significant impact while enjoying a comprehensive benefits package.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Flexible Spending Accounts

Qualifications

• 4+ years of supervisory and management experience with strong communication skills.
• Experience managing office operations and supervising support staff.

Responsibilities

• Manage senior management calls and meetings, ensuring seamless coordination.
• Handle travel arrangements and manage correspondence for senior management.

Skills

Office Management

Communication Skills

MS Office Suite

Professional Demeanor

Technical Issue Resolution

Scheduling and Coordination

Education

Undergraduate Degree

Law Degree or Advanced Certification

Tools

Zoom

MS Teams

E2 Application

Job description

CGS is seeking a Front Office Manager to join our team supporting the legal mission of a large federal agency. This position offers an opportunity for candidates to demonstrate expertise in office management by providing managerial support and interacting with clients or attorneys.

CGS brings motivated, highly skilled, and creative people together to solve government’s most dynamic problems with cutting-edge technology. We seek candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. We offer an environment where employees feel supported and are encouraged to grow professionally through various learning opportunities.

Skills and Attributes for Success:

• This is a high-visibility, onsite position requiring presence 5 days a week.
• The candidate must interact closely with high-level staff to complete assignments with minimal oversight.
• Professional demeanor and work ethic are essential.
• Only very experienced candidates with proven, long-term relevant experience will be considered; this is not an entry-level position.
• Schedule and coordinate senior management calls/meetings via Zoom, MS Teams, etc.
• Set up and manage hybrid meetings.
• Coordinate with IT to resolve technical issues.
• Make and reconcile travel arrangements using the E2 application (training provided) and handle travel adjustments as needed.
• Answer and direct incoming calls appropriately.
• Coordinate site events and scheduling with internal and external parties.
• Manage correspondence and organize workloads, processes, and physical spaces.
• Schedule appointments and communicate on behalf of senior management as needed.

Qualifications:

• Minimum four years of progressively responsible supervisory and management experience, with proven communication skills.
• Experience interacting with the public via phone or front desk.
• Experience ordering and maintaining documents.
• Exceptional phone etiquette and operating multiline phone systems.
• Strong proofreading skills for typographical, grammatical, and spelling accuracy.
• Experience managing day-to-day office operations and supervising support staff.
• Proficiency in MS Office Suite (PowerPoint, Word, Excel, Outlook).
• Ability to learn new applications quickly; self-starter with initiative.
• Excellent oral and written communication skills.
• Undergraduate degree required.

Preferred Qualifications:

• Law degree, advanced technical certification, or other relevant graduate degree preferred.

Our Commitment:

Contact Government Services (CGS) aims to simplify and improve government processes through innovative use of human, technical, and financial resources. We deliver customized solutions to address complex challenges and value honesty, professionalism, and quality work. We care about our employees, offering a comprehensive benefits package including health, dental, vision, life insurance, 401(k), flexible spending accounts, and paid time off.

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Join our team and contribute to government innovation! Explore additional opportunities on our Job Board or visit our website. For inquiries, contact: [e-mail].