Front Office Management Trainee

Platinum Coastal Group; Columbus (OH); In loco; USD 28.000 - 34.000; Tempo pieno

Descrizione del lavoro

Platinum Coastal Group is hiring for an entry-level hospitality role focused on developing future front-office leaders through structured training in guest service, reservations, operations, and team coordination.

You will learn front-desk and guest-services procedures firsthand, support daily arrivals, departures, and guest requests, and assist with shift coordination and service standards. This is a growth-focused opportunity in a customer-driven environment.

Competenze

• Personable and dependable in busy environments.
• Willingness to learn front-desk procedures and guest-service standards.
• Strong communication and problem-solving skills.

Mansioni

• Learn front-desk and guest-services procedures firsthand.
• Support daily arrivals, departures, and guest requests.
• Assist with shift coordination and service standards.
• Develop skills in problem solving, communication, and operational leadership.

Conoscenze

Customer service

Front desk

Communication

Leadership

Team coordination

Descrizione del lavoro

This entry-level role develops future front-office leaders through structured training in guest service, reservations, operations, and team coordination.

• Learn front-desk and guest-services procedures firsthand
• Support daily arrivals, departures, and guest requests
• Assist with shift coordination and service standards
• Develop skills in problem solving, communication, and operational leadership

What Matters Most

A strong fit is personable, dependable, composed in busy environments, comfortable starting conversations, attentive to details, and motivated to create a positive guest experience. Prior hospitality experience can be helpful, but many employers provide training for entry-level hires. This is a great opportunity for individuals interested in building experience and growing within a customer-focused environment.

Skills: customer,management,office,front office,communication,leadership