Front Office Leader – Luxury Mountain Resort

Noble House Hotels & Resorts; Jackson (WY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Benefits Package

401(k)

Competitive wages and flexible, shift-

Complimentary Fitness Center Access

Bus Pass

Employee Shift Meal

Hotel Spa discounts

Spur Restaurant & Bar discounts

Retail Store discounts

Discounts on Noble House Rooms

Discounts on Ski Passes

Shared Transferable Ski Pass

Onsite Ski-in, Ski-out, Storage

Job summary

Hotel Terra, part of Noble House Hotels & Resorts, seeks a Front Office Manager to lead the Front Office and Concierge teams at our ski-in, base-of-mountain property in Jackson Hole. You will uphold high service standards and guide daily operations, including guest check-ins, reservations, and activities, while fostering teamwork and guest satisfaction.

The ideal candidate has at least two years in a similar-sized hotel and a track record of training and coaching staff to deliver top-notch

Qualifications

• Minimum of two years of experience in a hotel of similar size (132 rooms) and leading a team of 12.
• Experience with full-service hotel operations and upscale independent properties is preferred.

Responsibilities

• Oversee Front Office and Concierge departments to maintain high service standards.
• Promote unity and teamwork across the department and embrace the Hotel Terra service culture.
• Participate in front desk operations including check-in, check-out, reservations and guest activities.
• Communicate with guests in a professional, courteous and helpful manner.
• Manage Front Office and Concierge teams to maximize guest experience and achieve daily objectives.

Job description

Hotel Terra, part of Noble House Hotels & Resorts, seeks a Front Office Manager to lead the Front Office and Concierge teams at our ski-in, base-of-mountain property in Jackson Hole. You will uphold high service standards and guide daily operations, including guest check-ins, reservations, and activities, while fostering teamwork and guest satisfaction.

The ideal candidate has at least two years in a similar-sized hotel and a track record of training and coaching staff to deliver top-notch