Resort Manager

SkyBridge Luxury; Jackson (WY); On-site; USD 150,000 - 180,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

SkyBridge Luxury in Jackson Hole is seeking an accomplished Resort Manager/Director of Operations to oversee operations across hotel, resort, and residential functions, with a sharp focus on guest experience, service execution, and financial performance.

The ideal candidate has senior operations leadership in ultra-luxury hospitality, broad department oversight, and a track record serving discerning guests; relocation assistance is offered.

Qualifications

• Senior operations leadership in ultra-luxury hospitality.
• Broad departmental oversight and people management.
• Strong financial leadership and budget discipline.

Responsibilities

• Direct and coordinate daily operations across hotel, resort, and residential functions.
• Deliver exceptional guest service to discerning guests, members, and residents.
• Lead department heads and foster accountability and continuous improvement.
• Collaborate with Engineering on maintenance, standards, and renovations.
• Oversee operating budgets, staffing, and property performance.
• Partner with executive leadership to elevate service delivery and execution.

Job description

$150,000 - $180,000 Base Salary + Bonus + Relocation Assistance

An Exceptional Opportunity

SkyBridge Luxury is conducting a confidential search for an accomplished resort operations executive to join an extraordinary luxury mountain destination in Jackson Hole.

This opportunity offers an uncommon combination of highly personalized hospitality, private residential accommodations, discerning ownership, and meaningful involvement in the long-term care and enhancement of the property.

Overview

The Resort Manager / Director of Operations

will provide broad operational leadership, maintaining an uncompromising commitment to the guest experience while overseeing people, service execution, financial performance, facilities coordination, and operational improvements.

Responsibilities

• Direct and coordinate daily operations across assigned hotel, resort, and residential functions.
• Deliver exceptional service to highly discerning guests, members, and residence owners.
• Lead department heads and build a culture of accountability and continuous improvement.
• Collaborate with Engineering on preventative maintenance, facility standards, and ongoing renovation activity.
• Oversee relevant operating budgets, staffing, labor controls, and property performance.
• Partner with executive leadership to strengthen service delivery, employee development, and organizational execution.

Ideal Candidate

Essential: Current or recent senior operations leadership within a genuine ultra-luxury hospitality setting; broad departmental oversight; demonstrated experience serving sophisticated, demanding clientele; strong people and financial leadership; and credible facilities or Engineering coordination experience.

Preferred: Previous Resort Manager, Hotel Manager, Director of Operations, Executive Assistant Manager OR Director of Rooms experience; private club or high-end residential hospitality; Forbes-caliber Resort service experience; and destination mountain resort familiarity.

Why Consider This Opportunity?

An intimate but exceptionally sophisticated operation where the quality of leadership, attention to detail, and personal relationships carry significant influence.

Confidential Consideration

Applicants must be authorized to work in the United States. SkyBridge Luxury maintains strict confidentiality throughout the process and welcomes all qualified applicants under equal opportunity principles.