Executive Housekeeper (Hotel Terra)

Hotel Terra & Teton Mountain Lodge, a Noble House Hotel; Teton Village (WY); In loco; USD 70.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical benefits & 401(k)

Flexible schedules

Ski pass discounts

Ski storage/on-site access

Employee shift meals

Descrizione del lavoro

Hotel Terra & Teton Mountain Lodge, a Noble House Hotel, located at the base of Jackson Hole Mountain Resort in Teton Village, invites an Executive Housekeeper to uphold top-tier cleanliness and service across all guest rooms and public spaces. You will lead 30 team members, manage inventory, and implement cost controls with a strong focus on guest satisfaction.

We seek candidates fluent in English and bilingual strongly preferred, with experience in upscale, full-service hotels.

Competenze

• Experience in a similar size hotel (132 rooms) and leading a team of 30.
• Strong ability to hire, train and coach staff to deliver top-notch service.
• Dependable, organized with a positive, can-do mindset.
• Willingness to take feedback and grow.

Mansioni

• Oversee quality assurance of guest rooms, public spaces and core housekeeping tasks.
• Manage inventory and control costs.
• Lead and develop a team of 30 housekeeping staff.
• Maintain high standards of service for guests.

Conoscenze

Team leadership

Hiring and training

Organizational skills

Dependable / reliability

Ownership mindset

Descrizione del lavoro

Description

Nestled right at the base of Jackson Hole Mountain Resort in Teton Village, a few miles from Grand Teton National Park and Yellowstone National Park, our 4-diamond hotels attract guests from around the world. Check out our top-rated restaurant, Spa and join our entrepreneurial, fun-spirited team!

The Job

In this vital role of Executive Housekeeper, you take pride in the quality assurance of the Housekeeping Department: all guest rooms and suites, public space and heart of the house. You manage inventory, cost control measures, and leadership of the 30 team members. For this position we are looking for candidates who are fluent in English and bilingual strongly preferred.

The Offer

In return we offer our new Executive Housekeeper:

• Competitive Medical Benefits Package and 401(k)
• Competitive Wages and Flexible Schedules
• Complimentary Fitness Center Access, Bus Pass, and Employee Shift Meal
• Discounts at our Spas, Spur Restaurant & Bar, and Retail Stores
• Discounts on Noble House Hotels & Resorts Room Rates
• Discounts on Ski Passes
• Shared Transferable Ski Pass
• Onsite Ski-in, Ski-out, and Ski Storage

Requirements

To be successful as our new Executive Housekeeper you:

• Have experience in a similar size hotel (132 rooms) and leading a team of 30. We look for candidates with full service hotel experience, preferable in an upscale independent hotel.
• Have a keen sense for hiring, training and coaching great people. So they can provide top notch service to our guests.
• Are dependable, organized and have a positive, can-do mindset. When things don't go as planned, your team can count on you!
• Take ownership of your tasks and feedback from your manager so you can continue to grow.

Hotel Terra and Teton Mountain Lodge is part of Noble House Hotels & Resorts: a curated collection of 20 unique hotels around the USA, distinctly unique in location and soul. Our best performers are independent thinkers, get creative and make decisions without too many corporate SOPs. They tend to be goal-oriented, financially sound, with a fair amount of grit. We look for people with high integrity and a positive, flexible mindset. Our properties are not one-size-fits-all. And neither are our people.

Employees must fulfill their performance standards for this position and comply with the policies, rules and procedures of Hotel Terra & Teton Mountain Lodge, including those set out in the employee handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. The job description and duties of this position are subject to change, modification and addition as deemed necessary by Hotel Terra & Teton Mountain Lodge. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by Supervisors, Managers or other Hotel Terra & Teton Mountain Lodge officials.