Front Office Leader - Guest Services Manager

Berry Cos; Conway, Northern (NH, KY); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid Training

Competitive Compensation

Work/Life Balance

Employee Discounts

Lodging & Travel Discounts

Paid Time Off

Community Involvement

Company Celebrations

Career Development

401(k)

401(k) Matching

Health Insurance

Life Insurance

Vision Insurance

Tuition Reimbursement

Direct Deposit

Job summary

Berry Companies seeks a Front Office Assistant Manager at the Eastern Slope Inn in North Conway, NH. You will lead the front desk team, drive guest satisfaction, and partner with other departments to ensure smooth operations.

We offer paid training, competitive compensation, and benefits. Join a company that values work/life balance, advancement, and community involvement in Mount Washington Valley.

Qualifications

• 2+ years in a hotel front desk or hospitality supervisory role.
• Excellent verbal and written communication.
• Strong interpersonal and independent decision-making skills.

Responsibilities

• Lead, Manage, and Hold Accountable the front desk team.
• Oversee Guest Services to ensure satisfaction and service quality.
• Coordinate training and development for staff.
• Monitor operational profitability and communications with other departments.
• Act as liaison with guests, owners, and partners to ensure smooth service.

Skills

Front desk supervision

Customer service

Communication

Team leadership

Job description

Berry Companies seeks a Front Office Assistant Manager at the Eastern Slope Inn in North Conway, NH. You will lead the front desk team, drive guest satisfaction, and partner with other departments to ensure smooth operations.

We offer paid training, competitive compensation, and benefits. Join a company that values work/life balance, advancement, and community involvement in Mount Washington Valley.