Night Houseman

Berry Companies; Bartlett (NH); On-site; USD 18,000 - 25,000; Full time

Job summary

Berry Companies in Mount Washington Valley, NH, is seeking a Night Houseman to ensure hotel/property is safe, clean, and guest-ready during evening hours. Responsibilities include security checks, maintenance work orders, and coordinating with departments.

This role requires ability to lift, mechanical aptitude, and strong customer service. You will work indoors and outdoors in all weather, assisting guests and supporting Front Desk as needed.

Qualifications

• Valid New Hampshire driver's license.
• Ability to lift 40 pounds.
• Mechanical aptitude.
• Strong customer service skills.
• Ability to work independently.
• Good verbal and written communication.
• Ability to work indoors and outdoors in all weather conditions.

Responsibilities

• Provide resort security and property monitoring during the evening shift.
• Close and secure facilities and notify guests of closures.
• Complete maintenance and housekeeping work orders.
• Maintain cleanliness and organization of public spaces and the maintenance shop.
• Assist guests and deliver items to rooms as needed.
• Support other departments and respond to guest requests via Front Desk.

Skills

Driver's license NH

Lift 40 lbs

Mechanical aptitude

Customer service

Independent worker

Communication skills

Indoor/outdoor work

Job description

Join the Berry Companies - Be a part of our Tradition and Future

We are now recruiting for friendly and reliable Night Houseman to join our team to provide our vacation owners and guests outstanding service.

As the Night Houseman, you will be responsible for security, night cleaning, maintenance and housekeeping during the evening shift. Resolve and evaluate the maintenance and housekeeping concerns that evolve in the evening. Collaboration with multiple departments to complete tasks as needed for the resort and guests while keeping open lines of communication.

Purpose of job

The Night Houseman/Security team member ensures the resort property is safe, clean, secure, and guest-ready during evening hours. This role supports maintenance, housekeeping, and guest services by conducting nightly security checks, completing work orders, maintaining public spaces, assisting guests, and ensuring resort amenities close properly.

Essential Functions

• Resort Security & Property Monitoring
• Conduct nightly security checks of Attitash Mountain Village, Blueberry Village II, and Attitash Motel & Suites.
• Ensure building entrances are secured
• inspect lighting
• check dumpster areas,
• maintain nightly security logs.

• Facility Closing & Amenity Oversight
• Close and secure Sports Club facilities per schedule.
• Notify outdoor pool and hot tub guests at 9:45 PM of 10:00 PM closure.
• Inspect pool areas nightly and maintain pool towel inventory.

• Maintenance & Work Order Support
• Complete assigned maintenance and housekeeping work orders.
• Report maintenance issues promptly
• assist with seasonal property tasks including ice melt application, walkway clearing, and snow shoveling.

• Property Cleanliness & Organization
• Sweep maintenance shop daily
• maintain organized workspace and tools
• empty trash in public areas
• pick up debris,
• spot clean bathrooms and lobby areas.

• Guest Service & Department Support
• Respond to guest requests via the Front Desk or Manager on Duty
• Deliver requested items to guest rooms
• provide Gold Crown level service, a
• assist departments 12, 32, 42, and 43 as needed.

Skills & Requirements

• Valid New Hampshire Driver's License
• Ability to lift 40 pounds
• Mechanical aptitude
• Strong customer service skills
• Ability to work independently
• Good verbal and written communication
• Ability to work indoors and outdoors in all weather conditions

GWC REQUIREMENTS

• Gets It: Understands the importance of accuracy, deadlines, and strong vendor and internal relationships.
• Wants It: Enjoys a fast-paced office environment and takes pride in organized, accurate financial records.
• Capacity to Do It: Has the skills, experience, and attention to detail to manage multiple priorities effectively.

CORE VALUES

• Do the Right Thing
• We Can Help
• Friendly and Fun
• Make Hard Things Look Easy

Other Duties - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

When you work for the Berry Companies at the Eastern Slope Inn and Attitash Mountain Village, you become part of a long and successful tradition of hospitality in Mount Washin gton Valley. https://berry-cos.com/