Front Office Leader: Guest Experience & Team Growth

Hotel Equities; Fredericksburg (VA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Paid Time-off and Paid Holidays

Career Growth Opportunities

Job summary

A reputable hospitality management company is seeking a Front Office Manager for The Publisher Hotel in Fredericksburg, VA. This role involves overseeing front desk operations, leading a team, and ensuring exceptional guest service. The ideal candidate will have proven experience in hotel management, strong leadership and communication skills, and a passion for hospitality. Competitive salary between $50,000 and $60,000 based on experience and education, along with comprehensive benefits and growth opportunities.

Qualifications

• Proven experience as a Front Office Supervisor, Assistant Manager, or similar role in a full-service hotel environment.
• Be self-motivated and use time wisely.
• Strong leadership skills with a hands-on, service-first approach.

Responsibilities

• Manage operations of the front desk/night audit for optimal guest service.
• Train and motivate Front Desk team to deliver exceptional service.
• Oversee daily front office operations ensuring smooth check-ins and guest satisfaction.

Skills

Leadership

Communication

Organization

Problem-solving

Education

High School diploma / Secondary qualification

Tools

Opera Cloud

Job description

A reputable hospitality management company is seeking a Front Office Manager for The Publisher Hotel in Fredericksburg, VA. This role involves overseeing front desk operations, leading a team, and ensuring exceptional guest service. The ideal candidate will have proven experience in hotel management, strong leadership and communication skills, and a passion for hospitality. Competitive salary between $50,000 and $60,000 based on experience and education, along with comprehensive benefits and growth opportunities.