Front Office Leader - Guest Experience & Operations

Hyatt Hotels Corporation; Carmel-by-the-Sea (CA); On-site; USD 83,000 - 88,000; Full time

Job summary

Hyatt Hotels Corporation seeks a Front Office Manager to lead the Front Office operations at Hyatt Regency St Louis at the Arch, St. Louis, MO, and related properties.

The role focuses on staff training, inter-department communication, and scheduling to deliver exceptional guest service. The position requires 4+ years of progressive hotel Rooms Management experience, strong leadership, and proficiency in Word and Excel.

Qualifications

• 4 years or more of progressive hotel Rooms Management experience (typically with Hyatt).
• Strong communication and leadership abilities.
• Proficient in Microsoft Word and Excel; hotel operations knowledge.

Responsibilities

• Oversee short and long term planning of the Front Office operations.
• Develop and manage budget, labor cost plans and objectives.
• Coach staff to Hyatt Service Standards and procedures; ensure guest satisfaction.

Skills

Leadership

Communication

Guest service

Budgeting

Microsoft Word

Excel

Education

Hotel/Hospitality degree

Tools

Microsoft Word

Excel

Job description

Hyatt Hotels Corporation seeks a Front Office Manager to lead the Front Office operations at Hyatt Regency St Louis at the Arch, St. Louis, MO, and related properties.

The role focuses on staff training, inter-department communication, and scheduling to deliver exceptional guest service. The position requires 4+ years of progressive hotel Rooms Management experience, strong leadership, and proficiency in Word and Excel.