Front Office Leader: Elevate Guest Experiences

Hyatt Hotels Corporation; Park City (UT); On-site; USD 55,000 - 71,000; Full time

Job summary

Hyatt Centric Park City, located in Park City, Utah, seeks an energetic Assistant Operations Manager - Front Office to lead daily Front Office operations and support guest experiences in a dynamic hotel environment. The role may involve assisting in Housekeeping and F&B as needed.

The candidate will supervise staff, schedule coverage, and train team members while maintaining Hyatt's standards of hospitality. Availability includes weekends and holidays.

Qualifications

• 1+ year of progressive hotel leadership experience preferred.
• Experience training and developing colleagues to improve operations and guest engagement.
• Strong organizational skills and ability to adapt to a flexible work schedule.
• Refined verbal and written communication skills.

Responsibilities

• Support daily Front Office operations and colleague performance.
• Create and manage staff schedules to ensure appropriate coverage.
• Assist with training and ongoing development of team members.
• Process payroll and support accurate timekeeping practices.
• Provide personalized service and support for VIP guests.
• Collaborate with other departments to deliver a seamless guest experience.

Skills

Leadership

Staff training

Time management

Communication

Tools

Opera Cloud

HotSOS

Job description

Hyatt Centric Park City, located in Park City, Utah, seeks an energetic Assistant Operations Manager - Front Office to lead daily Front Office operations and support guest experiences in a dynamic hotel environment. The role may involve assisting in Housekeeping and F&B as needed.

The candidate will supervise staff, schedule coverage, and train team members while maintaining Hyatt's standards of hospitality. Availability includes weekends and holidays.