Front Office Leader: Elevate Guest Experience & Ops

Plazahotelelpaso; Chelsea (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental and Vision Health Insurance

Paid Time Off

401k Company Match

Daily Pay

Free Basic Life Insurance

Travel Discounts

Employee Assistance and Wellness Program

Educational/Professional Development

Job summary

Plazahotelelpaso in Chelsea, MA is seeking a Front Office Manager responsible for overseeing daily hotel operations while ensuring guest satisfaction and compliance with standards. Candidates should have experience in hospitality and a degree is preferred. The position offers a strong career path and competitive benefits including medical insurance and paid time off.

Join our team to make a difference in guest experiences and lead a passionate team towards excellence!

Qualifications

• 2 to 5 years of experience in a hospitality environment is preferred.
• Strong management skills to lead the front office team effectively.

Responsibilities

• Manage daily hotel front office operations ensuring guest satisfaction.
• Supervise front office financial operations and staff performance.
• Create strategic plans to improve guest service experiences.

Skills

Hospitality related experience

Management and supervisory skills

Financial operations monitoring

Employee training and development

Education

Associate’s or Bachelor’s degree preferred

Job description

Plazahotelelpaso in Chelsea, MA is seeking a Front Office Manager responsible for overseeing daily hotel operations while ensuring guest satisfaction and compliance with standards. Candidates should have experience in hospitality and a degree is preferred. The position offers a strong career path and competitive benefits including medical insurance and paid time off.

Join our team to make a difference in guest experiences and lead a passionate team towards excellence!