Front Office Leader - Boutique Hotel Guest Experience

Cottonwood Hotel; Omaha (NE); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision Coverage

Teledoc 24/7

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

The Kimpton Cottonwood Hotel in Omaha seeks a dynamic Front Office Manager to elevate guest experiences through leadership of the front desk team, busy check-ins, and seamless service delivery. You will inspire staff, mentor teammates, and ensure daily operations align with brand standards.

Responsibilities include developing the team, overseeing guest relations, coordinating with other departments, and driving financial performance while maintaining the warm, personal hospitality The Cottonwood

Qualifications

• College-level reasoning, math, and language skills.
• Two years prior departmental management experience in front office or related disciplines.
• Time management and negotiation skills.
• Ability to manage and lead each discipline of the department independently.
• Ability to manage according to employment and Innkeeper laws of the jurisdiction.
• Prior cash handling experience necessary.
• Ability to communicate effectively with the public and other employees.
• Read, write and speak English fluently.
• Computer experience required.

Skills

Reasoning/Math

Leadership (Front Office)

Time management

Negotiation

Communication skills

English fluency

Cash handling

Computer skills

Job description

The Kimpton Cottonwood Hotel in Omaha seeks a dynamic Front Office Manager to elevate guest experiences through leadership of the front desk team, busy check-ins, and seamless service delivery. You will inspire staff, mentor teammates, and ensure daily operations align with brand standards.

Responsibilities include developing the team, overseeing guest relations, coordinating with other departments, and driving financial performance while maintaining the warm, personal hospitality The Cottonwood