Evening Front Office Leader | Guest Experience

Kimpton Cottonwood Hotel; Omaha (NE); On-site; USD 46,000 - 65,000; Full time

Benefits offered by this job

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

The Kimpton Cottonwood Hotel seeks an Assistant Front Office Manager to oversee daily front desk operations and ensure exceptional guest service in Omaha's Blackstone District. The role focuses on evening coverage and supporting the Front Office Manager to maintain smooth operations.

You will supervise front desk staff, uphold policy compliance, manage cash handling, and collaborate with other departments to deliver memorable stays.

Qualifications

• 1+ year departmental management or supervisory experience in hotel front office.
• Ability to oversee multiple disciplines within the front office.
• Experience with cash handling and POS systems.

Responsibilities

• Oversee daily front desk operations and ensure high service levels.
• Support the Front Office Manager and ensure procedures are followed.
• Assist in staffing, training, and guest issue resolution for evening shifts.

Skills

Front office management

Leadership

Cash handling

Communication

Computer skills

Job description

The Kimpton Cottonwood Hotel seeks an Assistant Front Office Manager to oversee daily front desk operations and ensure exceptional guest service in Omaha's Blackstone District. The role focuses on evening coverage and supporting the Front Office Manager to maintain smooth operations.

You will supervise front desk staff, uphold policy compliance, manage cash handling, and collaborate with other departments to deliver memorable stays.