Front Office Lead — Flexible Schedule & GM Path

StaffedUp; St. Louis (MO); On-site; USD 45,000 - 65,000; Full time

Job summary

StaffedUp is seeking an Assistant Front Office Manager to support daily operations, lead a frontline team, and ensure exceptional guest service. You will participate in hiring, onboarding, and training while driving scheduling and labor efficiency to keep the Front Office running smoothly.

Ideal candidates bring at least 1 year of Front Office experience, strong leadership and communication skills, and a hands-on, calm approach in a fast-paced hospitality environment.

Qualifications

• 1+ years of Front Office experience preferred, especially in a supervisory or leadership role.
• Strong leadership, communication, and decision-making skills.
• A hands-on, lead-from-the-front mentality.
• Ability to thrive in a fast-paced environment while keeping cool under pressure.
• A passion for hospitality, teamwork, and great food.

Responsibilities

• Support the Front Office Manager in overseeing daily operations and ensuring the Front Office runs smoothly.
• Assist with hiring, onboarding, and training new team members to set them up for success.
• Lead by example—deliver excellent guest service and foster a positive, team-first environment.
• Help manage scheduling, shift planning, and labor efficiency.
• Monitor inventory, order supplies, and control costs to meet financial goals.
• Step in to resolve guest concerns and maintain high service standards.
• Keep the team motivated, informed, and accountable during every shift.

Skills

Front Office

Leadership

Communication

Decision-making

Poise under pressure

Hospitality mindset

Job description

StaffedUp is seeking an Assistant Front Office Manager to support daily operations, lead a frontline team, and ensure exceptional guest service. You will participate in hiring, onboarding, and training while driving scheduling and labor efficiency to keep the Front Office running smoothly.

Ideal candidates bring at least 1 year of Front Office experience, strong leadership and communication skills, and a hands-on, calm approach in a fast-paced hospitality environment.