Front Office & Invoicing Specialist

Armada Staffing Group; Cincinnati (OH); On-site; USD 42,000 - 44,000; Full time

Job summary

Armada Staffing Group in Cincinnati is seeking a dependable Front Office Administrator to support customers and keep the office organized, including order records and day-to-day financial paperwork.

This role links customer requests, vendors, management, and production to move orders from inquiry through delivery and payment, requiring accuracy and professional communication. Proficiency with Excel, Word, Outlook, and basic accounting software is expected.

Qualifications

• Experience in office administration, customer service, or order processing.
• Accurate data entry and comfortable with Excel, Word, and Outlook; QuickBooks helpful.

Responsibilities

• Answer calls and emails; greet visitors and route requests to the right team.
• Enter and track customer orders, PO details, deadlines, shipping info, and documents; follow up on missing data.
• Prepare invoices, record payments, monitor receivables, and follow up on outstanding balances.
• Process vendor bills; maintain payable records and assist with reconciliations.
• Coordinate with production on order status, materials, scheduling, and delivery commitments; update customers.
• Maintain digital and paper files; manage confidential information.
• Support management with scheduling, reports, and supplies.

Skills

Office administration

Customer service

Data entry

Attention to detail

Scheduling

Tools

Microsoft Excel

Microsoft Word

Outlook

Accounting software

QuickBooks

Job description

Armada Staffing Group in Cincinnati is seeking a dependable Front Office Administrator to support customers and keep the office organized, including order records and day-to-day financial paperwork.

This role links customer requests, vendors, management, and production to move orders from inquiry through delivery and payment, requiring accuracy and professional communication. Proficiency with Excel, Word, Outlook, and basic accounting software is expected.