Front Office Intern: Launch Your Guest Experience Career

shhotelsandresorts; Hanalei (HI); On-site; USD 39,000 - 41,000; Full time

Job summary

Starwood Hotels & Resorts is seeking a warm, welcoming Front Office Agent to make every guest's arrival, stay, and departure effortless. Based in Hawaii, the role focuses on guest service, smooth check-ins, and creating a memorable first impression in line with the Starwood brand values.

Requirements include at least 1 year in front desk or guest service, flexibility for a 24-hour operation, and the ability to work as part of a team.

Qualifications

• Minimum 1 year of similar work experience in hotel front office or guest service.
• Ability to speak a secondary language is a plus.
• Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented.
• Flexible and willing to meet the demands of a 24-hour operation.

Responsibilities

• Provide warm, welcoming front desk service at arrival and departure and throughout the guest stay.
• Ensure smooth check-in/check-out processes and handle guest requests with professionalism.

Job description

Starwood Hotels & Resorts is seeking a warm, welcoming Front Office Agent to make every guest's arrival, stay, and departure effortless. Based in Hawaii, the role focuses on guest service, smooth check-ins, and creating a memorable first impression in line with the Starwood brand values.

Requirements include at least 1 year in front desk or guest service, flexibility for a 24-hour operation, and the ability to work as part of a team.