Front Office Intern: Guest Experience & Front Desk

Starwood Hotels; Princeville (HI); On-site; USD 51,000 - 69,000; Full time

Job summary

Starwood Hotels is seeking a Front Office Agent to welcome guests with warm hospitality and ensure a smooth arrival and departure process. The role emphasizes delivering impeccable service, addressing guest needs, and contributing to a brand that values thoughtful service and environmental respect.

Candidate should have at least 1 year in a similar role, with strong teamwork, multitasking, and attention to detail.

Qualifications

• Minimum 1 year of similar work experience.
• Ability to speak a second language is a plus.
• Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented.
• Is flexible and willing to meet the demands of a 24-hour operation.

Responsibilities

• Ensure that every guest’s arrival and departure is relaxing and effortless.
• Provide impeccable service throughout the guests stay.
• Assist in meeting the demands of a 24-hour operation.

Skills

Guest service

Team player

Detail oriented

Multi-tasking

Flexible hours

Job description

Starwood Hotels is seeking a Front Office Agent to welcome guests with warm hospitality and ensure a smooth arrival and departure process. The role emphasizes delivering impeccable service, addressing guest needs, and contributing to a brand that values thoughtful service and environmental respect.

Candidate should have at least 1 year in a similar role, with strong teamwork, multitasking, and attention to detail.