Front Office Insurance Coordinator — Patient Concierge

Community Dental Partners; Bee Cave (TX); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k)

Health (PPO/HSA) & Vision & Dental

Disability insurance (STD/LTD)

Life Insurance

Paid Time Off

Holiday Pay

CPR/Hep B certifications

Career Growth Opportunities

Online learning courses

Competitive Compensation

Paid training

Job summary

Community Dental Partners is seeking a friendly Front Office Assistant - Insurance Coordinator to greet patients, verify insurance, and manage scheduling at the Bee Cave Hill Country location. This role emphasizes accurate data entry, patient communication, and collaboration with clinicians and billing teams.

Ideal candidates demonstrate strong customer service, reliability, and multitasking abilities in a fast-paced dental front office environment.

Qualifications

• Education: High School graduate or equivalent.
• Written and verbal communication skills.
• Customer service is a plus.
• Multitasking and prioritizing.
• Dependability.
• Team player.

Responsibilities

• Greet patients upon arrival.
• Receive paperwork and insurance information from the Greeter, perform secondary accuracy check and scan into system.
• Update patient status in the computer per guidelines.
• Answer routine questions over the phone about appointments, policies, insurance, and treatments; update notes.
• Verify insurance and frequencies as needed.
• Review schedule to ensure appointments and patients are due before confirming.
• Confirm patients the day before and day of appointment; reappoint or refer as needed.
• Back up Greeter when unavailable; maintain front office area.
• Perform other duties as assigned.

Skills

Customer service

Communication

Teamwork

Multitasking

Computer skills

Interpersonal skills

Education

High School diploma or equivalent

Job description

Community Dental Partners is seeking a friendly Front Office Assistant - Insurance Coordinator to greet patients, verify insurance, and manage scheduling at the Bee Cave Hill Country location. This role emphasizes accurate data entry, patient communication, and collaboration with clinicians and billing teams.

Ideal candidates demonstrate strong customer service, reliability, and multitasking abilities in a fast-paced dental front office environment.