Patient Concierge & Insurance Coordinator

Community Dental Partners; Palestine (TX); Hybrid; USD 15.000 - 21.000; Teilzeit

Benefits dieser Stelle

Career Growth Opportunities

Company provided online learning

Competitive Compensation

Paid training

Employee fun days

Holiday celebrations

Employee Assistance Program

Zusammenfassung

Community Dental Partners in Palestine, TX is seeking an Insurance Coordinator to verify patient insurance and support front desk operations. This role focuses on delivering a positive patient experience by greeting patients, collecting information, and ensuring accurate records.

The ideal candidate has strong communication, multitasking, and teamwork skills, with dependable, detail-oriented work habits. This part-time, non-exempt position offers opportunities for growth within the practice.

Qualifikationen

• Education: High School graduate or equivalent.
• Written and verbal communication skills.
• Customer service is a plus
• Multitasking and prioritizing
• Dependability
• Team player

Aufgaben

• Greet patients upon arrival
• Receive paperwork and insurance information from the Greeter, is responsible for a secondary check for accuracy before scanning in the system.
• Change and update patient(s) status in the computer according to establishes guidelines
• Handle routine questions over the phone concerning appointments, policies, insurance, and treatments. Update the notes in the system to reflect any changes made
• Verifying insurance and frequencies when needed.
• Review the schedule in advance to ensure appointments and patients are due before confirming them.
• Confirm patients the day before and the day of the appointment. Can reappoint examination appointments, refers other appointments to the proper person for reappointment if necessary
• Back up the Greeter when they are not at the station or are performing a trust walk.
• Clean/maintain front office area/lobby
• Perform other duties as assigned

Kenntnisse

Written & verbal communication

Customer service

Multitasking

Dependability

Team player

Self-starter

Interpersonal skills

Attention to detail

Ausbildung

High School diploma or equivalent

Tools

Computer software knowledge

Jobbeschreibung

Community Dental Partners in Palestine, TX is seeking an Insurance Coordinator to verify patient insurance and support front desk operations. This role focuses on delivering a positive patient experience by greeting patients, collecting information, and ensuring accurate records.

The ideal candidate has strong communication, multitasking, and teamwork skills, with dependable, detail-oriented work habits. This part-time, non-exempt position offers opportunities for growth within the practice.