Front Office Host | Full Time

Hyatt Regency Salt Lake City; Salt Lake City (UT); On-site; USD 19,000 - 28,000; Full time

Job summary

Hyatt Regency Salt Lake City is seeking Front Office Colleagues to welcome guests, process registrations, and communicate hotel services in a fast-paced downtown setting.

This role emphasizes exceptional customer service, face-to-face interactions with guests from around the world, and contributing to a memorable stay.

Flexible scheduling including mornings, afternoons, weekends and holidays is required; prior hotel front desk experience is preferred.

Qualifications

• Must have refined verbal and written communication skills.
• Previous hotel front desk experience preferred.
• Ability to stand for long periods.
• Excellent customer service experience required.
• Flexible schedule including mornings, afternoons, weekends and holidays.

Responsibilities

• Register guests and communicate hotel services and promotions.
• Handle payments, guest inquiries, and problem resolution.
• Be the face of Hyatt and contribute to guest experience.

Skills

Customer service

Verbal communication

Written communication

Flexibility

Job description

Elevate Your Career at the Premier Hotel in Downtown Salt Lake City

At Hyatt Regency Salt Lake City, we bring together spacious rooms, stunning mountain views, outdoor amenities, and exceptional dining in the heart of downtown, setting a new standard in hospitality. We're looking for enthusiastic, service-oriented individuals who thrive on connecting with people from around the globe. As part of our team, you'll proudly represent the Hyatt Regency brand and play a key role in delivering exceptional experiences for our guests every day.

Take the first step toward joining a global company that values personal connections, teamwork, and exceptional service.

• Front Office Colleagues are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment, responding to guest inquiries, problem resolution and guest satisfaction. You'll be the face of Hyatt as a Front Office Colleague. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills are required
• Ability to stand for long periods of time
• Previous hotel experience is preferred
• Excellent customer service experience is required
• Must be able to work a flexible schedule; including morning and afternoon shifts with weekend and holiday availability