Front Office Host | Full Time

Hyatt Regency; Salt Lake City (UT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Discounted hotel stays

Paid float days

Free meals during shifts

Medical, Dental, Vision insurance

Job summary

Hyatt Regency Salt Lake City is seeking friendly Front Office Colleagues to welcome guests, register arrivals, and promote hotel services in downtown Salt Lake City.

This role emphasizes outstanding customer service, flexible scheduling, and a professional, polished appearance; prior hotel front desk experience is preferred.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills are required
• Ability to stand for long periods of time
• Previous hotel experience is preferred
• Excellent customer service experience is required

Responsibilities

• Handle guest registration and promote hotel services.
• Process payments and assist guests with inquiries.
• Resolve guest issues and ensure guest satisfaction.

Skills

Customer service

Communication

Flexible schedule

Guest interaction

Professional appearance

Job description

Organization- Hyatt Regency Salt Lake City

Summary

Elevate Your Career at the Premier Hotel in Downtown Salt Lake City

At Hyatt Regency Salt Lake City, we bring together spacious rooms, stunning mountain views, outdoor amenities, and exceptional dining in the heart of downtown, setting a new standard in hospitality. We’re looking for enthusiastic, service‑oriented individuals who thrive on connecting with people from around the globe. As part of our team, you’ll proudly represent the Hyatt Regency brand and play a key role in delivering exceptional experiences for our guests every day. Take the first step toward joining a global company that values personal connections, teamwork, and exceptional service.

At Hyatt, we believe our guests choose us because we genuinely care about their experience. We’re dedicated to providing excellent service and creating moments that make a lasting impact.

Our team thrives in a supportive environment that encourages growth and rewards hard work. Whether you’re aiming to advance your career, learn new skills, or find a place where you can make a difference, we’re excited to have you on board.

Why Hyatt Regency Salt Lake City?

Benefits and perks include but are not limited to:

• Discounted & Complimentary hotel room nights
• Receive up to 8 Paid Float Days upon hire! *Dependent on hire date
• Enjoy complimentary meals in our colleague Cafe for every shift worked
• Medical, Dental, Vision Insurance - Full-Time colleagues can enroll after just 30 days!
• 401K retirement savings plan and company match
• Up to $1,000 in educational assistance per year
• Opportunities to work and visit Hyatt Hotels and Resorts around the world

Front Office Colleagues are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment, responding to guest inquiries, problem resolution and guest satisfaction. You'll be the face of Hyatt as a Front Office Colleague. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills are required
• Ability to stand for long periods of time
• Previous hotel experience is preferred
• Excellent customer service experience is required
• Must be able to work a flexible schedule; including morning and afternoon shifts with weekend and holiday availability

Location

Hyatt Regency Salt Lake City
170 S W Temple
Salt Lake City, UT 84101