Front Office Host | Full Time

Hyatt Hotels Corporation; Salt Lake City (UT); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Discounted hotel room nights

Up to 8 Paid Float Days

Free meals on shift

Job summary

Hyatt Regency Salt Lake City is seeking enthusiastic, service-oriented Front Office Colleagues to engage with guests at the heart of downtown Salt Lake City. You will handle guest registrations, communicate hotel services and promotions, and serve as the welcoming face of Hyatt.

The role emphasizes exceptional service, flexibility in scheduling, and opportunities to grow within a global hospitality brand. Open interviews are planned onsite with walk-in participants encouraged.

Qualifications

• True desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills are required.
• Ability to stand for long periods of time.
• Previous hotel experience is preferred.
• Excellent customer service experience is required.

Responsibilities

• Front Office Colleagues are responsible for the guest registration process and communication of hotel services and promotions.
• You'll be the face of Hyatt as a Front Office Colleague in delivering guest experiences.
• Other duties may include processing forms of payment, responding to guest inquiries, problem resolution and guest satisfaction.

Skills

Customer service

Communication skills

Flexible schedule

Front desk experience

Stand for long periods

Job description

Close Inclusive Collection Job Postings Notification

"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. "

Elevate Your Career at the Premier Hotel in Downtown Salt Lake City

At Hyatt Regency Salt Lake City, we bring together spacious rooms, stunning mountain views, outdoor amenities, and exceptional dining in the heart of downtown, setting a new standard in hospitality. We’re looking for enthusiastic, service-oriented individuals who thrive on connecting with people from around the globe. As part of our team, you’ll proudly represent the Hyatt Regency brand and play a key role in delivering exceptional experiences for our guests every day. Take the first step toward joining a global company that values personal connections, teamwork, and exceptional service.

At Hyatt, we believe our guests choose us because we genuinely care about their experience. We’re dedicated to providing excellent service and creating moments that make a lasting impact.

Our team thrives in a supportive environment that encourages growth and rewards hard work. Whether you’re aiming to advance your career, learn new skills, or find a place where you can make a difference, we’re excited to have you on board.

We would enjoy meeting you in person, with the possibility of anon-the-spot Job Offer! Please join us for Open Interviews / “Walk-in Wednesday”

Interviews will be held onsite at Hyatt Regency Salt Lake City from12:00 PM to 4:30 PM at our beautiful hotel:

For Meeting Room location, please check in at the Security Office for more information.

Benefits and perks include but are not limited to:

Discounted & Complimentary hotel room nights

Receive up to 8 Paid Float Days upon hire! *Dependent on hire date

Enjoy complimentary meals in our colleague Cafe for every shift worked

Medical, Dental, Vision Insurance – Full-Time colleagues can enroll after just 30 days!

401K retirement savings plan and company match

Up to $1,000 in educational assistance per year

Opportunities to work and visit Hyatt Hotels and Resorts around the world

Front Office Colleagues are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment, responding to guest inquiries, problem resolution and guest satisfaction. You'll be the face of Hyatt as a Front Office Colleague. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills are required
• Ability to stand for long periods of time
• Previous hotel experience is preferred
• Excellent customer service experience is required
• Must be able to work a flexible schedule; including morning and afternoon shifts with weekend and holiday availability

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