Front Office Host — Elevate Guest Experience (Flexible Schedule)

Hyatt Regency; San Antonio (TX); Presencial; USD 28 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health benefits after 30 days of work

401k retirement savings plans

Discounted and complimentary Hyatt ho

Discounted hotel rooms worldwide

Paid time off

Tuition reimbursement

Complimentary meals in Employee Cafet

Complimentary meals in the Employee C​

Discount parking or a Free VIA BusPass

Resumo da oferta

Hyatt Regency San Antonio is seeking a Front Office associate responsible for the guest registration process and communication of hotel services and promotions. This role involves interaction with guests, processing payments, and addressing inquiries to ensure a positive guest experience.

As the face of Hyatt at the front desk, you will contribute to creating meaningful guest experiences, while working in a team that values exceptional service, efficiency, and a supportive work environment.

Qualificações

• Strong customer service orientation in a fast-paced hotel environment.
• Willingness to work afternoons, evenings, weekends and holidays.
• Able to multitask across front desk tasks while maintaining professional demeanor.
• Refined verbal and written communication skills.

Responsabilidades

• Greet and register guests, manage check-in/check-out in a courteous and efficient manner.
• Process payments and handle guest folios accurately.
• Respond to guest inquiries and promote hotel services and promotions.
• Represent Hyatt Regency San Antonio as the face of front desk operations.

Conhecimentos

Customer service

Flexibility

Multi-tasking

Communication skills

Descrição da oferta de emprego

Hyatt Regency San Antonio is seeking a Front Office associate responsible for the guest registration process and communication of hotel services and promotions. This role involves interaction with guests, processing payments, and addressing inquiries to ensure a positive guest experience.

As the face of Hyatt at the front desk, you will contribute to creating meaningful guest experiences, while working in a team that values exceptional service, efficiency, and a supportive work environment.