Front Office Host (Full-Time)

Hyatt Regency; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, dental and vision benefits

Discounted & complimentary hotel roomn

Paid time off

Retirement savings plan

Employee stock option plan

Complimentary meals in colleague café

Tuition reimbursement

Excellent training and professional开发d

Opportunities to work around the world

Job summary

Hyatt Regency Hill Country Resort & Villas, located in San Antonio, Texas, seeks a Front Office Host for a full-time role. You will manage guest registration, communicate hotel services and promotions, and handle payments while delivering a warm, guest-focused experience.

The position emphasizes visibility, guest interaction, and contributing to memorable stays. Flexibility with schedule and prior front desk exposure are valued as we welcome motivated hospitality professionals.

Qualifications

• Previous admin or computer skilled experience
• A true desire to satisfy the needs of others
• Must be able to work in a fast-paced environment
• Ability to work a flexible schedule during the week, including weekends and holidays
• Previous front office agent experience is a plus

Responsibilities

• Handle guest check-in/check-out and registration
• Communicate hotel services, promotions and offerings to guests
• Process guest payments and resolve basic billing inquiries
• Respond to guest questions and requests to enhance the guest experience

Skills

Administrative experience

Customer service

Fast-paced environment

Flexible scheduling

Job description

Organization- Hyatt Regency Hill Country Resort and Spa

Summary

Schedule Requirements:

Must be available to work a flexible schedule during the week, including weekends and holidays. This is a full-time role.

Role

Front Office Hosts are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Host. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

About Our Resort

Nestled across 300 scenic acres in the heart of Texas Hill Country, Hyatt Regency Hill Country Resort & Villas is San Antonio's premier luxury resort destination, where authentic Texas hospitality meets world-class amenities and unforgettable experiences.

Fresh off a multi-million-dollar transformation, our award-winning resort features beautifully redesigned guest rooms, an expanded collection of luxury villas, enhanced dining experiences, revitalized meeting and event spaces, and exciting new recreation offerings designed to elevate every guest stay.

Guests can unwind at our full-service Windflower Spa, enjoy 27 holes of championship golf, float along our signature lazy river, and experience the perfect blend of relaxation and adventure that has made us a leading destination for leisure travelers, corporate groups, weddings, and special events. Our unique event venues include the stunning Rancher Hall Event Barn, offering an authentic Texas backdrop for memorable celebrations and gatherings.

Recognized as the #1 Resort in San Antonio by TripAdvisor and consistently ranked among the top resorts in Texas, Hyatt Regency Hill Country Resort & Villas continues to set the standard for exceptional guest experiences.

As we enter an exciting new era of growth, innovation, and elevated luxury, we are seeking passionate hospitality professionals who are inspired to lead, create meaningful connections, and help shape the future of one of Texas' most celebrated resort destinations. Here, you'll find more than a career—you'll find opportunities to grow, develop, and make a lasting impact while working alongside a team that truly cares for one another and our guests.

Why Join Us?

At Hyatt, we prioritize creating a culture where colleagues feel like family. Since 1957, we've grown into one of the world's leading hospitality brands by valuing our people. We transform jobs into fulfilling careers, turning guest stays into unforgettable journeys, and fostering an environment where belonging and care thrive.

Qualifications

• Previous admin or computer skilled experience required
• A true desire to satisfy the needs of others
• Must be able to work in a fast-paced environment
• Ability to work a flexible schedule during the week, including weekends and holidays
• Previous front office agent experience is a plus

Benefits & Perks

• Health, dental and vision benefits
• Discounted & complimentary hotel room nights
• Paid time off
• Retirement savings plan
• Employee stock option plan
• Enjoy complimentary meals in our colleague café
• Tuition reimbursement, up to $1,000 a year
• Excellent training and professional development
• Opportunities to work around the world with Hyatt Hotels and Resorts

Proof of eligibility to work in the United States is required, as well as a completed background check.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.