Front Office Guest Service Agent - Growth & Experience

SH Hotels & Resorts; Hanalei (HI); On-site; USD 33,000 - 47,000; Full time

Job summary

Starwood Hotels is actively seeking a Front Office Agent in Hawaii. The role focuses on delivering impeccable guest service from arrival to departure, reflecting the brand's best self and ensuring a relaxing stay.

The position requires around 1 year of related experience, a friendly, welcoming demeanor, and flexibility to meet the demands of a 24‑hour operation while contributing to a high‑standard guest experience.

Qualifications

• Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience.
• Ability to speak a secondary language is a plus.
• Experience in guest or customer service, a team player, hard worker, multi‑tasker and detail oriented.
• Is flexible and willing to meet the demands of a 24‑hour operation.

Skills

Guest service

Team player

Multitasking

Flexibility

Job description

Starwood Hotels is actively seeking a Front Office Agent in Hawaii. The role focuses on delivering impeccable guest service from arrival to departure, reflecting the brand's best self and ensuring a relaxing stay.

The position requires around 1 year of related experience, a friendly, welcoming demeanor, and flexibility to meet the demands of a 24‑hour operation while contributing to a high‑standard guest experience.