Front Office Guest Experience Coordinator

Realty of America; Berwyn (IL); On-site; USD 28,000 - 42,000; Full time

Job summary

Realty of America in Berwyn, IL is seeking a friendly Front Office Receptionist to be the first point of contact for clients and visitors. The role emphasizes a welcoming environment and professional demeanor.

You will greet guests, answer calls, manage the reception area, schedule appointments, handle mail, and support general office tasks. Strong communication, organization, and familiarity with Microsoft Office are essential.

Qualifications

• High school diploma or equivalent.
• Prior customer service or administrative experience preferred.
• Excellent communication and interpersonal skills.
• Professional appearance and demeanor.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Knowledge of real estate terminology is a plus.
• Willingness to learn new technologies and processes.

Responsibilities

• Greet clients and visitors in a warm, professional manner.
• Answer and direct phone calls politely.
• Maintain a clean, organized reception area.
• Schedule appointments and assist clients with inquiries.
• Process mail and packages; support administrative tasks.
• Keep office supplies stocked and order as needed.
• Coordinate with departments to ensure smooth operations.
• Uphold company policies and procedures.

Skills

Customer service

Microsoft Office

Communication

Multitasking

Organizational skills

Professional demeanor

Attention to detail

Phone etiquette

Real estate knowledge

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Realty of America in Berwyn, IL is seeking a friendly Front Office Receptionist to be the first point of contact for clients and visitors. The role emphasizes a welcoming environment and professional demeanor.

You will greet guests, answer calls, manage the reception area, schedule appointments, handle mail, and support general office tasks. Strong communication, organization, and familiarity with Microsoft Office are essential.