Front Office Full Time

Hughston; Leesburg (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

Hughston Clinic seeks a detail-oriented medical office administrator to greet and register patients, collect insurance information, and manage scheduling. You will handle chart updates, verify eligibility, and balance daily deposits while coordinating with clinicians and staff.

The role requires at least six months in a medical office and a high school diploma; a medical billing/coding certification is preferred. On-site work and basic computer proficiency are expected.

Qualifications

• Six months experience in a medical office setting.
• High School Diploma or equivalent.
• Valid Driver’s License and acceptable driving record may be required for onboarding.
• Background checks may be run as part of employment.
• BLS Certification (if applicable).
• Knowledge of AthenaNet and medical terminology (preferred).

Responsibilities

• Greet and register patients in a professional and welcoming manner.
• Print patient paperwork and collect insurance cards if not completed online.
• Answer/return calls and voicemails promptly.
• Schedule initial and return appointments correctly with referring providers.
• Enter referring entity accurately for each appointment.
• Maintain and update patient charts to ensure completeness.
• Schedule follow-up appointments and keep charts organized.
• Add notes to appointments to assist providers.
• Track and follow up on no-show appointments.
• Monitor provider schedules and patient flow for efficiency.
• Prepare for what each provider requires for productive clinics.
• Verify insurance benefits and eligibility; document in EMR.
• Obtain referral numbers and authorizations for upcoming appointments.
• Register and use online portals to obtain authorizations.
• Collect co-pays, balances, DME deposits, and pre-payments.
• Collect outstanding balances prior to scheduling.
• Post daily charges and reconcile financial activity.
• Enter daily charge data and reconcile deposits.
• Review and enter daily bank deposits and reports.
• Prepare daily balance sheets and cashier’s reports.
• Update patient demographic and insurance information in the EMR.
• Scan scripts, referrals, and medical records into EMR.
• Print provider schedules and scripts at clinic start.
• Distribute work and school excuses as needed.
• Send reports to appropriate staff.

Skills

Basic computer skills

Independent worker

Communication skills

Education

High School Diploma or equivalent

Medical Billing/Coding certification (preferred)

Tools

AthenaNet

EMR systems

Job description

Position Goal

Assist provider through greeting, registering, and directing patients. Perform a variety of administrative functions that ensure charges are collected, posted, and charged as necessary.

Position Goal

Assist provider through greeting, registering, and directing patients. Perform a variety of administrative functions that ensure charges are collected, posted, and charged as necessary.

Position Responsibilities

• Greet and register patients in a professional and welcoming manner.
• Print appropriate patient paperwork and collect insurance cards if not completed via the patient portal.
• Answer/Return phone calls and voicemails promptly within established timeframes.
• Schedule initial and return appointments with the correct appointment type and referring provider.
• Accurately enter the correct referring entity for each appointment.
• Maintain and update patient charts to ensure documentation is complete.
• Schedule return appointments and maintain patient chart organization.
• Add informative notes to appointments to assist providers and clinical staff.
• Track and follow up on “no show” appointments.
• Monitor provider schedules and patient flow throughout the day to ensure clinical efficiency.
• Understand and prepare what each provider requires for a productive clinic.
• Verify insurance benefits and eligibility; document accurately in the EMR system.
• Obtain and verify referral numbers and authorizations for upcoming appointments.
• Register and utilize online portals to obtain authorizations (if applicable).
• Collect co-pays, patient balances, DME deposits, and pre-payments at check-in.
• Collect outstanding balances in collections prior to scheduling.
• Post daily charges to patient accounts and balance all transactions accurately.
• Enter daily charge data and reconcile financial activity.
• Review, enter, and edit daily bank deposits and deposit reports.
• Prepare daily balance sheets, cashier’s reports, and deposit summaries.
• Accurately enter and update patient demographic and insurance information in the EMR.
• Scan scripts, referrals, medical records, and appointment requests into EMR.
• Print provider schedules and scripts at the start of each clinic day.
• Distribute work and school excuses to patients as needed.
• Send reports and relevant documentation to appropriate clinical staff, provider secretaries, or office management.

Requirements

Experience

Required:

• Six (6) months experience in medical office setting.

Preferred:

• Medical Billing/Coding certification.

Education

Required:

• High School Diploma or equivalent.

Special Qualifications

• Valid Driver’s License, satisfactory motor vehicle report (MVR) and proof of insurance required for position on-boarding.
• Annual MVR may be required per policy and procedure; background reports may be ran as needed throughout the course of employment.
• BLS Certification (if applicable).
• Basic computer skills.
• Must be able to work independently.

Preferred

• Knowledge of AthenaNet and medical terminology.

The Hughston Clinic, The Hughston Foundation, The Hughston Surgical Center, Hughston Clinic Orthopaedics, Hughston Medical, Hughston Orthopaedics Trauma, Hughston Orthopaedics Southeast and Jack Hughston Memorial Hospital participate in E-Verify. This company is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.