Front Office Equity IT Support Analyst — Trading Apps

Natixis Corporate & Investment Banking; New York (NY); On-site; USD 115,000 - 180,000; Full time

Job summary

Natixis is seeking a Front Office Application IT Support Analyst – Equity to join our Global Markets IT team. You will provide Level 1 & 2 support for Equity Derivatives front-office applications and collaborate with Sales and Traders to ensure trading efficiency.

You should have a bachelor’s degree in CS or Finance, strong FIX/SQL skills, and hands-on experience with Fidessa, Dash/Horizon, Sophis, Loanet or Markitwire. This role sits in a fast-paced environment in New York.

Qualifications

• A Bachelor’s Degree in Computer Science or Finance.
• Proven experience in Application IT Support Analyst roles within an Equity Front Office environment in the Finance industry.
• Solid knowledge of Equity, Listed options, Equity Derivatives, MTNs, Stock Borrow/Loans, Repo, TRS.

Responsibilities

• Provide Level 1 & 2 functional and technical support for applications used by Equity Derivatives & Securities Financing Front Office and Support Functions.
• Support Cash Equity and Listed option trading, trade booking and integration with external execution platforms via trade gateways.
• Monitor application performance and proactively resolve issues to ensure seamless user experience.
• Communicate regularly with Sales and Traders and support desks to update on incidents and projects.
• Develop training materials and user guides to enhance adoption and proficiency.
• Uphold internal policies and industry best practices in all support activities.

Skills

Financial domain knowledge

SQL

FIX protocol

Communication skills

Analytical thinking

Team collaboration

Agility

Customer service mindset

Education

Bachelor’s Degree in Computer Science or Finance

Tools

Fidessa

Dash and Horizon

Sophis

Loanet

Markitwire

Job description

Natixis is seeking a Front Office Application IT Support Analyst – Equity to join our Global Markets IT team. You will provide Level 1 & 2 support for Equity Derivatives front-office applications and collaborate with Sales and Traders to ensure trading efficiency.

You should have a bachelor’s degree in CS or Finance, strong FIX/SQL skills, and hands-on experience with Fidessa, Dash/Horizon, Sophis, Loanet or Markitwire. This role sits in a fast-paced environment in New York.