Front Office Application Support - Equity Derivatives

QUANTEAM - North America (RAINBOW PARTNERS Group)

New York (NY)

On-site

USD 90,000 - 130,000

Full time

14 days+
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Job summary

A leading financial services firm in New York is seeking a Front Office IT Business Analyst for its Business Support & Monitoring IT team. This role involves Level 1 functional support and business analysis across critical trading applications for Equity Derivatives. Candidates should have experience in the front office, knowledge of trading workflows, and excellent communication skills. This role offers a dynamic environment with close interaction with trading teams.

Qualifications

  • Solid experience as an IT Business Analyst or IT Support Analyst within Front Office – Equity Derivatives.
  • Strong knowledge of Equity Derivatives products, trading workflows, pricing, and risk management.
  • Familiarity with trading platforms and systems.
  • Familiarity with trading platforms (Fidessa, Dash, EMSX) and systems such as Sophis or Loanet.
  • SQL knowledge is a plus.
  • Excellent communication and stakeholder management skills.
  • Ability to multi-task in a fast-paced trading environment.
  • Knowledge of Agile methodologies is a plus.

Responsibilities

  • Act as the main point of contact for traders, building trusted relationships.
  • Handle Level 1 functional support: user requests, incident management, escalation, follow-up.
  • Gather and document business requirements, conduct functional testing, and support production releases.
  • Collaborate with IT development teams to deliver system enhancements.
  • Provide training, user documentation, and guidance on applications.
  • Monitor trading workflows, identify improvement opportunities, and ensure smooth operations.

Skills

Excellent communication skills
Stakeholder management
Customer-focused mindset
Ability to multi-task
Knowledge of Agile methodologies
Fidessa
Dash
EMSX
Sophis
Loanet

Education

Bachelor’s degree in Computer Science, Finance, or related field

Tools

Fidessa
Dash
Sophis
Loanet
SQL

Job description

Front Office Application Support - Equity Derivatives

Context :

Our client, a leading player in Global Markets, is seeking a Front Office IT Business Analyst to join its Business Support & Monitoring IT team. The role focuses on providing Level 1 functional support and business analysis across critical trading, booking, pricing, and risk management applications for Equity Derivatives, Equity Finance/Delta One, Securities Lending, Global Macro, and Credit.

Overview

This role offers a gateway into the heart of New York’s financial markets, with the chance to work closely with trading teams and cutting-edge systems in a dynamic, multicultural environment.

Responsibilities
  • Act as the main point of contact for traders, building trusted relationships with Front Office desks.
  • Handle Level 1 functional support: user requests, incident management, escalation, and follow-up.
  • Gather and document business requirements, conduct functional testing, and support production releases.
  • Collaborate with IT development teams (local and global) to deliver system enhancements.
  • Provide training, user documentation, and guidance on applications (Fidessa, Dash, Sophis, Loanet, etc.).
  • Monitor trading workflows, identify improvement opportunities, and ensure smooth business operations.
What We’re Looking For
  • Bachelor’s degree in Computer Science, Finance, or related field.
  • Solid experience as an IT Business Analyst or IT Support Analyst within Front Office – Equity Derivatives.
  • Strong knowledge of Equity Derivatives products, trading workflows, pricing, and risk management.
  • Familiarity with trading platforms (Fidessa, Dash, EMSX) and systems such as Sophis or Loanet.
  • SQL knowledge is a plus.
  • Excellent communication and stakeholder management skills, customer-focused mindset.
  • Ability to multi-task, prioritize, and thrive in a fast-paced trading environment.
  • Knowledge of Agile methodologies is a plus.
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Consulting
Industries
  • Investment Banking
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