Front Office Dynamo: Dental Admin & Scheduling

Heartland Dental; Olde West Chester (OH); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Six paid holidays

Paid time off

Daily pay access

Job summary

Cincinnati Dental Services - W Chester - Tylers Corner is seeking a Dental Office Assistant to join our team. You will greet patients, manage front desk duties, and support scheduling and insurance processes using Dentrix.

Collaborate with providers to implement Heartland Dental systems, review treatment plan fees, post payments, and help keep PHI protection and HIPAA training top of mind.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection awareness.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail/email, communications with patients and insurers.
• Utilize Dentrix for scheduling and records management.
• Schedule and confirm appointments for multiple providers.
• File and follow up on insurance claims; verify benefits and coverage.
• Post insurance and patient payments; process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

Organizational skills

HIPAA compliance

Tools

Dentrix

Job description

Cincinnati Dental Services - W Chester - Tylers Corner is seeking a Dental Office Assistant to join our team. You will greet patients, manage front desk duties, and support scheduling and insurance processes using Dentrix.

Collaborate with providers to implement Heartland Dental systems, review treatment plan fees, post payments, and help keep PHI protection and HIPAA training top of mind.