Front Office Desktop Engineer – VIP Trading Floor Support

TechDigital Group; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

TechDigital Group is seeking an IT Desktop Support professional in New York. The role includes providing dedicated support to portfolio managers and traders, managing high-pressure situations, and ensuring minimal disruption to trading activities. The ideal candidate has 4-8 years of experience in Asset Management or Financial Services.

The position requires strong expertise in Windows desktop support and multi-monitor setups, with knowledge of market data platforms like Bloomberg or Refinitiv considered a plus. Join us to enhance user experience in a fast-paced environment.

Qualifications

• 4–8 years in IT Desktop Support or Trade Floor Support within Asset Management or Financial Services.
• Experience supporting portfolio managers, traders, and research teams.
• Exposure to high-pressure, time-critical environments.

Responsibilities

• Provide dedicated on-site desktop support for front-office users.
• Deliver desk-side support during market hours, ensuring minimal disruption.
• Support time-critical incidents aligned to market cycles.

Skills

Windows desktop support

Multi-monitor configuration

Active Directory

VPN

Networking

Citrix/VDI

Market data platforms

Tools

ServiceNow

Jira

Job description

TechDigital Group is seeking an IT Desktop Support professional in New York. The role includes providing dedicated support to portfolio managers and traders, managing high-pressure situations, and ensuring minimal disruption to trading activities. The ideal candidate has 4-8 years of experience in Asset Management or Financial Services.

The position requires strong expertise in Windows desktop support and multi-monitor setups, with knowledge of market data platforms like Bloomberg or Refinitiv considered a plus. Join us to enhance user experience in a fast-paced environment.