Front Office/Customer Service Representative

Closets By Design Louisville; Louisville (KY); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Paid training

Paid holidays

Paid time off

Health benefits

Retirement benefits

Open door policy

Job summary

Closets by Design Louisville is seeking an enthusiastic Front Office/Customer Service specialist to support our office, sales team, and installation staff. The role emphasizes friendly, professional communication and strong organizational skills to manage appointments and office tasks.

Compensation ranges from $20 to $25 per hour, with paid training, holidays, and benefits. No degree is required; Microsoft Office proficiency and a customer‑oriented attitude are essential for success in a

Qualifications

• No degree required; experience in an office setting preferred.
• Proficient in Microsoft Office applications.
• Excellent phone etiquette.
• Strong personal organizational skills.
• Strong work ethic.
• Strong verbal and written communication skills.
• Customer oriented, friendly and enthusiastic.

Responsibilities

• Answer and direct incoming phone calls and book appointments.
• Manage designers’ appointment calendars in CRM.
• Greet visitors and assist with office support needs.
• Provide administrative support for office staff, sales team, and production/installation.
• Complete general office duties with clear verbal and written communication.

Skills

Office experience

Phone etiquette

Organizational skills

Work ethic

Verbal & written communication

Customer service oriented

Tools

Microsoft Office

Job description

We are currently seeking an enthusiastic and motivated individual to immediately fill the position of Front Office/Customer Service. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion.

Benefits

• Listed pay of $20 to $25 per hour base pay.
• Paid training and ongoing professional development (certifications, courses,...etc.).
• Paid holidays and paid time off.
• Health and retirement benefits. Not available at all locations.
• Open door policy with your manager.

Responsibilities

• Answer and direct incoming phone calls and be responsible for booking appointments.
• Manage designers’ appointment calendars in CRM.
• Greet visitors and assist with office support needs.
• Deliver administrative support for office staff, sales team, and production/installation department.
• Complete general office duties with strong verbal and written communication skills.

Requirements

• No degree is needed. We are looking for candidates with office experience.
• Proficient in Microsoft Office.
• Excellent phone etiquette.
• Strong personal organizational skills.
• Strong work ethic.
• Strong verbal and written communication skills.
• Customer oriented, friendly and enthusiastic.

Closets by Design - Overview

• Closets by Design is a nationally recognized leader in home organizing systems.
• We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more.

Closets by Design - Our Values

• Serve Others
• Be a Problem Solver
• Trust the Process