Front Office Coordinator - Therapy Services & Billing

United Surgical Partners International; Bellaire (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

Professional development opportunities

Health, Dental & Vision Coverage

401(k) retirement plan

Paid Time Off (PTO)

Company Paid Holidays

Employee Assistance Programs

Health Savings Account/ Flexible Spend

Education Assistance

Disability Insurance

Job summary

Houston Physicians Hospital Bellaire is seeking a Full-Time Front Office Coordinator to manage scheduling for therapy services and maintain efficient daily clinic operations. You’ll support clinical leadership, ensure accurate billing processes, and maintain HIPAA-compliant patient records while handling daily admin tasks and communications.

The role requires strong customer service, teamwork, and multitasking abilities, with a focus on timely scheduling, revenue capture, and smooth coordination

Qualifications

• High school diploma or equivalent; Bachelor’s degree preferred.
• One year of prior Hospital, Medical Office or Outpatient Physical Therapy billing, collections, payment posting and front office experience.
• Must have strong organizational skills and the ability to accurately document information for billing purposes.
• Proficient in MS Office applications including Outlook, Word, Excel, and PowerPoint.

Responsibilities

• Registers and schedules patients for therapy services.
• Maintains daily referrals to ensure patients are scheduled in a timely manner.
• Maintains insurance authorizations per organization requirements and processes.
• Collects payments via credit card/check/cash and follows payment collections and posting processes.
• Has knowledge of medical billing and insurance practices at a level suitable for their role.
• Manages patient notifications and alerts efficiently and timely.
• Scans paperwork into multiple EMR systems.
• Maintain patient care records in accordance with HIPAA and local organizational rules and standards.
• Communicates and coordinates with the central business office team.
• Reviews schedule daily with clinical leadership for efficiency and optimization.
• Communicates professionally and effectively in person, via electronic messaging platforms, and via email.
• Manages cancellations and rescheduling requests efficiently and timely.
• Must be able to prioritize workload and multitask as required.
• All other duties as assigned

Skills

Customer service

Strong organizational skills

Multitasking

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

MS Office

Job description

Houston Physicians Hospital Bellaire is seeking a Full-Time Front Office Coordinator to manage scheduling for therapy services and maintain efficient daily clinic operations. You’ll support clinical leadership, ensure accurate billing processes, and maintain HIPAA-compliant patient records while handling daily admin tasks and communications.

The role requires strong customer service, teamwork, and multitasking abilities, with a focus on timely scheduling, revenue capture, and smooth coordination