Front Office Coordinator - Pittsburgh Primary Care

Socket.dev; Pittsburgh (Allegheny County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Free parking

Opportunities for growth/advancement

Excellent benefits

Pleasant work environment

Friendly team

Job summary

UPMC in Pittsburgh is hiring a full-time Office Coordinator to support the Pittsburgh Primary Care, Greentree team in Pittsburgh. Shift: Mon-Fri 8:00am-4:30pm; no weekends or holidays, with free parking and growth opportunities.

The Office Coordinator partners with the Practice Manager to oversee front office operations, scheduling, and staff management, ensuring excellent patient service and smooth daily workflows for patients and providers.

Qualifications

• Bachelor's Degree + 6 months of healthcare experience.
• Associate's Degree in Health Care or Business + 1 year of healthcare experience.
• High School Diploma + 2 years of healthcare experience.
• Previous leadership, organizational, and communication skills preferred.

Responsibilities

• Obtain accurate demographic, next of kin, insurance information including referrals/authorizations.
• Ensure patient scheduling is accurate.
• Develop and maintain a patient-centric culture and patient access workflows.
• Monitor and meet practice benchmarks for scheduling and CMS templates.
• Manage front office staff and coordinate scheduling and staff assignments.
• Work denial queues with the CBO to resolve issues.
• Ensure daily CPT/diagnosis data accuracy for inpatients and outpatients.
• Oversee orientation and cross-training for staff coverage.
• Compile departmental data on patient caseload and physician intervals.
• Maintain a positive customer service atmosphere and address complaints.
• Collaborate with manager in selecting and evaluating front office staff.

Skills

leadership

organizational

communication

healthcare experience

Education

Bachelor's Degree

Associate's Degree

High School Diploma

Job description

UPMC in Pittsburgh is hiring a full-time Office Coordinator to support the Pittsburgh Primary Care, Greentree team in Pittsburgh. Shift: Mon-Fri 8:00am-4:30pm; no weekends or holidays, with free parking and growth opportunities.

The Office Coordinator partners with the Practice Manager to oversee front office operations, scheduling, and staff management, ensuring excellent patient service and smooth daily workflows for patients and providers.