Daytime Healthcare Front Office & Patient Care Coordinator

UPMC; Colonial Park (PA); On-site; USD 38,000 - 46,000; Full time

Job summary

UPMC Hillman Cancer Center in Harrisburg, PA is seeking a Patient Service Coordinator to blend front-office duties with clinical support in a fast-paced oncology practice. This role handles patient check-in, insurance verification, appointment scheduling, and cash collections while assisting providers with patient care.

Daylight hours, Monday through Friday, with potential travel to Mechanicsburg as needed.

Responsibilities

• Greet and register patients, schedule appointments, verify insurance, and collect co-pays—with outstanding customer service.
• Assist providers and clinical staff with patient care, including taking vital signs, rooming and triaging patients, stocking supplies, and maintaining clean spaces.
• Completes vital signs, specimen testing and EKGs as needed.
• Organizes daily schedule of patients, greet patients and assigns rooms.
• Orders supplies for unit as necessary.
• Maintains competency requirements.
• Coordinates the ordering of blood products with RNs, Blood Bank and Laboratory.
• Greets each person entering the clinic, explains processes and assists with paperwork.
• Participate in interdisciplinary activities such as staff meetings and committees as assigned.
• Provide front desk coverage and maintain clinic appearance and safety.
• Collects 100% of copays daily and balances at the end of each day.
• Coordinates scheduling to include testing.
• Coordinates and manages the bone marrow biopsy schedule for multiple practitioners and bone marrow technician.

Job description

UPMC Hillman Cancer Center in Harrisburg, PA is seeking a Patient Service Coordinator to blend front-office duties with clinical support in a fast-paced oncology practice. This role handles patient check-in, insurance verification, appointment scheduling, and cash collections while assisting providers with patient care.

Daylight hours, Monday through Friday, with potential travel to Mechanicsburg as needed.