Front Office Coordinator - Patient Services & Scheduling

GOEBEL FIXTURE COMPANY; Houston (TX); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Company Provided Life Insurance

Paid Holidays

Paid Time Off (PTO)

Flexible Spending Account (FSA)

401(k) Plan

Learning Management System (LMS)

Opportunities for professional growth

Job summary

Goebel Fixture Company in Houston is seeking a Patient Services Coordinator to be the friendly face at the front desk. You will manage scheduling, patient check-in, and calls, ensuring a welcoming experience for every visitor.

The role emphasizes organization, clear communication, and teamwork in a fast-paced office. Previous dental office or customer service experience is preferred, and familiarity with patient management software helps.

Qualifications

• High school diploma or equivalent is required.
• Experience in a dental office or customer service role is preferred.
• Excellent communication and organizational skills are essential.
• Desk-based role with some patient interaction in the reception area.

Responsibilities

• Answer phone calls and emails, scheduling patient appointments.
• Verify insurance information and process billing and payments.
• Greet patients and ensure they are checked in properly.
• Manage patient records and ensure that all forms are completed.
• Coordinate patient follow-up and reminders for appointments.
• Handle office correspondence, including scheduling, rescheduling, and cancellations.
• Maintain and update office calendars.
• Assist with patient referrals and coordination of care with specialists.

Skills

Communication

Organization

Customer service

Multitasking

Teamwork

Education

High school diploma or equivalent

Tools

Dental office management software

Job description

Goebel Fixture Company in Houston is seeking a Patient Services Coordinator to be the friendly face at the front desk. You will manage scheduling, patient check-in, and calls, ensuring a welcoming experience for every visitor.

The role emphasizes organization, clear communication, and teamwork in a fast-paced office. Previous dental office or customer service experience is preferred, and familiarity with patient management software helps.